Support » Plugin: WooCommerce Google Analytics Integration » WooCommerce orders don't show in Google Analytics

Viewing 15 replies - 1 through 15 (of 16 total)
  • Go2People

    (@go2people)

    Hi,

    We have the exact same problem for our clients. Is there any solution / fix for this?

    Kind regards,
    Niels – Go2People

    We are having the exact same issue. Maybe 10% of all orders show up in Google Analytics. Is there a debug tool to help us trace to data flow and find out where the breakdown is.

    VRMatthew

    Same here, it doesn’t work, I got the pro version.

    Any updates here from the Woo team or is this not where they hang out?

    Is there a better place to ask these questions?

    Update: I’ve asked this question directly at WooThemes via their support ( woothemes.com ).

    @go2people

    Niels,

    Did you get a reply back from WooThemes support? I have the same issue with approximately 1 in ten transactions not showing in Google Analytics. So frustrating that this Plugin is almost functional but not quite.

    Thanks

    Roxie

    I’m having the same issue too, few Order show and few don’t display in Google Analytics

    Ryan S

    For me there is a pattern, cash on delivery orders get logged in Google Analytics, orders paid by card do not!

    A possible clue in the code “Check if is order received page” and only then output ecommerce tracking code. So it’s checking for the “order-received” page, which is fine for cash orders, card orders however go to the ‘order-pay’ page…

    Hi,
    did anyone resolved the issue? Does the issue exist also with the checked “Purchase Transactions” checkbox and the use of a payment gateway?

    Thanks,
    Fran

    Same problem here, all though I’m also getting orders in Analytics that are not visible in the WooCommerce. Really weird. Any replies from the WooThemes support?

    @balvan64 Did the Pro version fix the issue?

    It seems that there is no pro version and it doesn`t automatically support funnel settings on GA. Maybe through tag manager it would do it. Or not? Tks!

    Plugin Support Mike W

    (@nixiack8)

    I know this is late to the party, but are you all still having issues with Analytics not reporting items from WooCommerce? There was an issue with WooCommerce 2.6 but 3.2 should have cleared it up.

    Be sure to update both WooCommerce and Google Analytics to their latest versions, and if you are still having issues please respond to this post.

    We are still having an issue. All plugins are up to date. In the past 30 days, our web site recorded 109 orders but Google Analytics reported 105 orders. What do you suggest?

Viewing 15 replies - 1 through 15 (of 16 total)
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