Support » Plugin: Kadence WooCommerce Email Designer » WooCommerce Order Notes Compresses Product Column

  • Noticing that if the customers leaves an order note (in this example it’s about 50 words), the product column gets compressed to a very, very narrow width and looks ridiculous. Also, the order notes are repeated twice in the email Any way to correct these issues or are they bugs in the plugin?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey,
    Woocommerce core places the order notes in the table:
    https://github.com/woocommerce/woocommerce/blob/master/templates/emails/email-order-details.php#L76

    But I have plans to provide an option to move the table around and move notes out of it so it can be fluid.

    I’m not sure what is adding the second order notes from your image. Perhaps another plugin? What all are you running?

    Thread Starter Company 50

    (@co50)

    Cool.

    The only plugin I have that could possibly be doing that is the WooCommerce Checkout Editor which lets you modify checkout fields and such. But I didn’t add or remove the order notes field in this instance.

    Hmm, that certainly could be adding it. I suggest doing a test.

    Ben

    Thread Starter Company 50

    (@co50)

    It is adding it, but it’s an official Woo plugin, and we have no plans to get rid of it. Any plugin we have installed is needed and provides critical functions. Plus, the version of the order notes that the plugin adds is preferred over the one in the table that causes the Product column to collapse really small.

    • This reply was modified 1 year, 10 months ago by Company 50.

    Hey,
    I’m not suggesting you remove that plugin, only trying to help you to understand where that is coming from. The point is that it’s not from this plugin.

    Woocommerce core adds notes into the table, I agree it’s not the best place for them and I have plans to add a fluid email option into this plugin which would change the default way woocommerce handles this. Currently through the output is just based on woocommerce core.

    Does that make sense?

    Ben

    Thread Starter Company 50

    (@co50)

    Absolutely.

Viewing 6 replies - 1 through 6 (of 6 total)
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