Support » Plugin: Slack Notifications by dorzki » Woocommerce notification goes to default channel instead of private channel

  • batcode

    (@batcode)


    Hi,

    Great plugin worth 5 stars.
    I need your help in me understanding how this is working. Currently my site [ redundant link removed ] is an ecommerce store. I earlier created a notification which fires whenever a new order is placed on the site and sends the order details to a private channel in slack.

    However, I had created another notification which should send a slack message to the same private channel as soon as the order payment is complete.

    But for some reason the notification is fired to the default public channel. I am not sure why this behaviour is happening.

    Could you please help me troubleshoot this?

    Thanks in advance:)

    Debashish

    The page I need help with: [log in to see the link]

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  • Plugin Author Dor Zuberi

    (@dorzki)

    Hello Debashish,
    Can you please add a screenshot of the notification settings please?

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