Viewing 4 replies - 1 through 4 (of 4 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello!

    There are errors in your AJAX requests. When trying to checkout from your website, WooCommerce send an AJAX request to itself to update the order review section and then allow the checkout.

    While trying to do so on your website, there’s an Internal Server Error and the checkout process breaks.

    The Internal Server Error is a generic error, so I can’t tell exactly what is breaking it, but my guess would be the theme or other plugins that create conflicts.

    Please try switching to the theme TwentyFifteen and see if you can reproduce the issue. if not, the issue is with the theme you are using. In this case you would need to contact the theme author, inform him about the issue and ask him to fix it.

    I also suggest to disable all non Woo-related plugins and check the issue. If you can’t reproduce it, enable the plugins one by one and see which one is causing the issue.

    Thread Starter bg estudio

    (@bg-estudio)

    Hi! i test it with TwntyFifteen and still not working! What should i do?

    Thread Starter bg estudio

    (@bg-estudio)

    It was a plugin… sorry for the inconvenient! and thanks for your time

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    You’re welcome! Glad you found the cause!

Viewing 4 replies - 1 through 4 (of 4 total)
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