Support » Plugin: WooCommerce » Woocommerce Not sending New order emails

  • Hi there !.. I was bit fell into dilemma because woocommerce is not sending new order email and customer invoice to customer. As I tried debugging the issue for 2 days.. Finally so found that the problem is within woocommerce… As I tried SMTP Plugins, Added code ” defer transaction emails ” code to functions.php, Used Commercio, Tried all things nothing worked but I found that actually I am using PayPal and Cash on delivery. When I send Notifications manually from products page it works fine but not working automatically.. WHEN CUSTOMER USED CASH ON DELIVERY THE EMAILS ARE SENDING WITHOUT ANY ISSUES BUT WHEN USING PAYPAL IT NOT SENDING EMAILS.. Recently I tried Stripe payment gateway , ofcourse ya ! Stripe is also working and sending emails without issues… Finally Cod and stripe works but I need PayPal… Please help me how to fix this issue…. Any help would be appreciated..
    Thanks in advance.

Viewing 8 replies - 16 through 23 (of 23 total)
  • Same here – using PayPal Pro Hosted. Although, sometimes it seems to work, most of the time it doesn’t. No rhyme or reason. Using our VPS but email components/SMTP etc all OK. Very frustrating and rather strange.

    I have a possible workaround – I am using PayPal Pro Hosted although it is also not sending for any other gateway or Local Pickup etc.

    It appears that it works OK when selecting the plain text option within the WooCommerce Email settings. It stops working when selecting HTML.

    This might be a workaround for anyone having similar problems.

    Rgds, Mark

    • This reply was modified 1 year, 10 months ago by  Mark.

    Same problem, no email send when the payment is made through paypal

    Same problem here, no emails send when the payment is made via RedSys

    It works fine when orders are to be paid Chash on delivery.

    I have also added add_filter( ‘woocommerce_defer_transactional_emails’, ‘__return_false’ ); to the functions.php and it does not help.

    Any suggestion?

    Same problem here. When using PayPal, the WooCommerce emails aren’t being sent. When using “Pay By Check” for testing, notifications work great. Anyone found a solution other than using a different processor?

    I noticed this a couple months ago, that IPN started working sporadically. My workaround is that I turned on PDT (while keeping IPN active as well). Sometimes this results in 2 order emails, but sometimes not, which tells me the problem still exists. Double emails are better than none, though I wish there could be a proper fix for it.

    Hi, has anyone had any luck resolving why the WooCommerce automated emails aren’t been sent to their customers who pay via PayPaul? Thank you

    Same problem here. New Customer Sign up mails are being sent. Only order notifications to customer or store admins are not sent. Any help is appreciated.

Viewing 8 replies - 16 through 23 (of 23 total)
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