WooCommerce not sending email to admin

  • Resolved ankitaindianic

    (@ankitaindianic)


    6 years, 7 months ago

    Hi

    I am using WooCommerce 3.0.8, whenever there is any new order, admin is getting notification. But when order status is updated from backend to failed or cancelled admin as well as customer is not getting any notification.

Viewing 4 replies - 1 through 4 (of 4 total)
  • przemekrosa

    (@przemekrosa)

    6 years, 7 months ago

    Are you sure that emails notifications are configurated well?

    Check it on woocommerce -> settings -> emails

    Thread Starter ankitaindianic

    (@ankitaindianic)

    6 years, 7 months ago

    Yes it is configured well, still not sending admin email.

    lorro

    (@lorro)

    6 years, 7 months ago

    This is from the WooCommerce changelog for v3.0.9: “Fix – Updated woocommerce_email_actions to send email when order status changes from processing to cancelled.”

    Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    6 years, 5 months ago

    Hi there!

    There hasn’t been a reply for over a month so I’m going to close this ticket.

    If you’re still having problems please open a new ticket, thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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