Woocommerce not sending auto emails

  • Resolved pags

    (@pags)


    7 years ago

    My woocommerce is not sending customer emails or new order emails. I have tested the emails and they do send i have a logger and when i place an order they dont even attempt to send emails i have also used smtp plugin to send via smtp and nothing so in effect I have checked and rechecked and all I can sumise is that the update of woo has broken the automatic email sending.

Viewing 9 replies - 1 through 9 (of 9 total)
  • pixelarchitect

    (@pixelarchitect)

    7 years ago

    Same issue over here! I also tested with postman SMTP and other SMTP plugins but nothing chances but when you go to the order itself in WordPress and then choose to send the mail again I receive the mail so it only doesn’t send when someone places an order.

    Thread Starter pags

    (@pags)

    7 years ago

    yes exactly i can manualy send the new order and client emails but they dont go automatic

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    7 years ago

    Hi there!

    See: https://wordpress.org/support/topic/emails-not-being-sent-out-2/#post-9006383

    Cheers!

    Thread Starter pags

    (@pags)

    7 years ago

    worked perfect cheers

    pixelarchitect

    (@pixelarchitect)

    7 years ago

    For me too! thanks!

    Iamhere

    (@iamhere)

    7 years ago

    It seems Woocommerce introduced a new feature: don’t send emails immediately – send them on Cron – which basically could mean a bit of a delay if your site is not that busy – because cron only works well for sites that receive regular traffic.

    It would be nice if there was a bit more info on the reason behind this change.

    Another thread of info here (essentially the same as the above):
    https://github.com/woocommerce/woocommerce/issues/14151

    You can disable it by adding the following to your functions file;

    add_filter( 'woocommerce_defer_transactional_emails', '__return_false' );

    • This reply was modified 7 years ago by Iamhere.
    alinesab

    (@alinesab)

    6 years, 10 months ago

    Hi @pags, did you solve the problem?

    haupte

    (@haupte)

    6 years, 5 months ago

    Hello,

    @iamhere

    I would like to add the below to my file:

    add_filter( ‘woocommerce_defer_transactional_emails’, ‘__return_false’ );

    how do I do this?

    thank you!

    okegima

    (@okegima)

    6 years, 5 months ago

    I have this matter : mail sent to the customer work, but to admin not.
    Into the new order mail for exemple, I changed the type e mail by text brute, and it work !

Viewing 9 replies - 1 through 9 (of 9 total)
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