• Hi,

    I’ve got problem with my woocommerce…
    For example:
    all users have the same products in basket and I don’t know why.
    the another problem is that site doesn’t go through to the payment page, all the time when i tried click “go to the payment” site stay in “basket”.

    Thanks for help.

    https://wordpress.org/plugins/woocommerce/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi Natsukiss,

    Would you mind to answer some questions that may help us help you? 🙂

    1. Was it working before or have you had this problem from the beginning?
    2. Are you running multiple plugins (or new plugins) before this problem occurred?
    3. Can you give us the URL of your website so I can check it out and see what may be the problem?

    Thanks,

    Jason

    Thread Starter natsukiss

    (@natsukiss)

    1. It works I don’t know to what time… I checked it yesterday and it didn’t work

    2. I don’t install plugins from 3 months.. and yes, it works on multiple plugins.

    3. http://www.dinozaury.sklep.pl

    Hi again,

    It seems as if your “View Cart” and “Checkout” buttons are redirecting to your homepage and not where they should be.

    Try the following in this order:
    1. Disable all 3rd party plugins (except Woo Commerce)
    2. Ensure your Theme is up to date
    3. Ensure you have updated and are running the latest WooCommerce plugin
    4. Check your pages are set up correctly in Woocommerce > Pages. (You may also need to turn off force ssl on Woocommerce > settings.)
    5. Update your WordPress permalinks again WP > Dashboard > Settings > Permalinks

    If the problem is resolved re-activate your plugins one by one checking each time to see which plugin caused the error.

    If the problem still occurs, then I would suggest you try use a default WordPress theme like 2015 – instead of Canvas – and go through the above steps again.

    I hope this helps,

    Jason

    Thread Starter natsukiss

    (@natsukiss)

    Thank you for reply. I will try your solutions. 🙂

    You’re welcome.

Viewing 5 replies - 1 through 5 (of 5 total)
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