• Resolved dannasui

    (@dannasui)


    Hello,
    I’m trying to edit the rate of Moldovan leu, but the option appears blank.
    It worked fine before the update.
    Could you please help?
    Regards,
    Daniela

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello and thank you for contacting us.
    Can you provide me more information about the issue?
    Where exactly the issue is happening? Is it in the WooCommerce > WooCommerce Multilingual > Multicurrency tab?
    Perhaps you have activated automatic currency exchange rates?
    Or it is perhaps in product edit screen?

    Have you tested in a minimal setup only with WPML, WooCommerce Multilingual and WooCommerce – if this problem is happening again?

    Thread Starter dannasui

    (@dannasui)

    Hello and thank you so much for your reply!
    I have tested a minimal setup only with WPML, WooCommerce Multilingual and WooCommerce, with my current theme deactivated and the problem is solved. The second currency can be edited ok. Then I began activating all plugins one by one, and the editing of the currency is still ok.
    Now I don’t know how to figure out which plugin was causing the problem. And I need to know, because if I deactivate everything I’m losing my site.
    Maybe you could suggest what should I do next?
    Daniela

    Thread Starter dannasui

    (@dannasui)

    I think that the problem is somehow related to my theme.
    I’ll try to contact the author with this matter.
    Thank you so much!
    Daniela

    I was just thinking about this problem and writing you that if the issue is not happening anymore that I cannot suggest where to look.
    I see that you think that the issue may be from your theme. I hope that you find the problem.
    It might be something with Javascript – if your theme is using conflicting javascripts.
    It is better always to consult with your developer – as we are now just guessing here.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WooCommerce Multilingual – Currency Rate Blank’ is closed to new replies.