Support » Theme: OceanWP » Woocommerce Multi-Step checkout issue

Viewing 14 replies - 1 through 14 (of 14 total)
  • I can confirm this. The problem is /oceanwp/assets/js/third/woo/woo-multistep-checkout.js:109 file “Cannot read property ‘indexOf’ of undefined”. I think the problem is Woo 4.8.0 update because that is the only thing I changed on the website when this problem started to occur.

    Anika

    (@nepalionlinepasal)

    I can confirm this is broken for us as well. Getting this error https://snipboard.io/HERlg7.jpg

    Uncaught TypeError: Cannot read property ‘indexOf’ of undefined
    at HTMLInputElement.<anonymous> (woo-multistep-checkout.min.js?ver=2.0.0:1)

    I have the same problem

    https://snipboard.io/EH6ics.jpg

    Furthermore, if logged in, the button “Next” doesn’t work. I have just updated WordPress to the latest version, yesterday. So, it might be the underlying reason. I am going to follow this threat, however, I have to deactivate the multistep checkout option. I hope, we ill know how to solve it very soon

    • This reply was modified 2 months, 2 weeks ago by Alex.
    • This reply was modified 2 months, 2 weeks ago by Alex.
    • This reply was modified 2 months, 2 weeks ago by Alex.
    • This reply was modified 2 months, 2 weeks ago by Alex.
    • This reply was modified 2 months, 2 weeks ago by Alex.
    • This reply was modified 2 months, 2 weeks ago by Alex.
    Anika

    (@nepalionlinepasal)

    Same here. i have disabled muti check out option for now.

    I can confirm the same. Next button isn’t doing anything.

    There is a javascript error in woo-multistep-checkout.min.js:1:1704
    Uncaught TypeError: u is undefined

    How do I disable multistep checkout?

    @surroundedby Open Customizer > WooCommerce > Payment (the tab after Cart) > at the bottom find “MULTI-STEP CHECKOUT”

    Hi, Do we know if this is a bug within OceanWp or WooCommerce?
    Would love to get this option up and running again.
    Has Woo changed the ‘indexof’ reference or something?

    My error reads:
    ready @ jquery.min.js?ver=3.5.1:2
    B @ jquery.min.js?ver=3.5.1:2
    04:00:09.620 woo-multistep-checkout.min.js?ver=2.0.0:1 Uncaught TypeError: Cannot read property ‘indexOf’ of undefined
    at HTMLInputElement.<anonymous> (woo-multistep-checkout.min.js?ver=2.0.0:1)
    at HTMLInputElement.dispatch (jquery.min.js?ver=3.5.1:2)
    at HTMLInputElement.v.handle (jquery.min.js?ver=3.5.1:2)
    (anonymous) @ woo-multistep-checkout.min.js?ver=2.0.0:1
    dispatch @ jquery.min.js?ver=3.5.1:2
    v.handle @ jquery.min.js?ver=3.5.1:2

    littleblackcatjewellery

    (@littleblackcatjewellery)

    Also having this issue and loosing customers! Gutted!

    I have the same issues …..

    I’m also having a problem

    Got the same problem after update ! The multistep doesn’t work anymore … have to desactivate it. Lost orders for 2 days 🙁

    Update From Support: This issue occurred after the new WordPress update and Our dev team is already working on it. You will get an update with the fixes very soon.

    Hello All,

    I hope you fix this issue as soon as possible, We love Ocean WP.

    Kai Hao

    (@kevin940726)

    Hi there!

    It seems like the issue has been fixed by OceanWP: https://github.com/oceanwp/oceanwp/commit/ac68c23ae962818a8f1ac5adba662fc05750628f

    Update your OceanWP theme to 2.0.1 or above to see if it fixes your issues. Cheers!

Viewing 14 replies - 1 through 14 (of 14 total)
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