I can confirm this. The problem is /oceanwp/assets/js/third/woo/woo-multistep-checkout.js:109 file “Cannot read property ‘indexOf’ of undefined”. I think the problem is Woo 4.8.0 update because that is the only thing I changed on the website when this problem started to occur.
Anika
(@nepalionlinepasal)
I can confirm this is broken for us as well. Getting this error https://snipboard.io/HERlg7.jpg
Uncaught TypeError: Cannot read property ‘indexOf’ of undefined
at HTMLInputElement.<anonymous> (woo-multistep-checkout.min.js?ver=2.0.0:1)
I have the same problem
https://snipboard.io/EH6ics.jpg
Furthermore, if logged in, the button “Next” doesn’t work. I have just updated WordPress to the latest version, yesterday. So, it might be the underlying reason. I am going to follow this threat, however, I have to deactivate the multistep checkout option. I hope, we ill know how to solve it very soon
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This reply was modified 2 months, 2 weeks ago by
Alex.
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This reply was modified 2 months, 2 weeks ago by Alex.
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This reply was modified 2 months, 2 weeks ago by Alex.
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This reply was modified 2 months, 2 weeks ago by Alex.
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This reply was modified 2 months, 2 weeks ago by Alex.
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This reply was modified 2 months, 2 weeks ago by Alex.
Anika
(@nepalionlinepasal)
Same here. i have disabled muti check out option for now.
I can confirm the same. Next button isn’t doing anything.
There is a javascript error in woo-multistep-checkout.min.js:1:1704
Uncaught TypeError: u is undefined
How do I disable multistep checkout?
@surroundedby Open Customizer > WooCommerce > Payment (the tab after Cart) > at the bottom find “MULTI-STEP CHECKOUT”
Hi, Do we know if this is a bug within OceanWp or WooCommerce?
Would love to get this option up and running again.
Has Woo changed the ‘indexof’ reference or something?
My error reads:
ready @ jquery.min.js?ver=3.5.1:2
B @ jquery.min.js?ver=3.5.1:2
04:00:09.620 woo-multistep-checkout.min.js?ver=2.0.0:1 Uncaught TypeError: Cannot read property ‘indexOf’ of undefined
at HTMLInputElement.<anonymous> (woo-multistep-checkout.min.js?ver=2.0.0:1)
at HTMLInputElement.dispatch (jquery.min.js?ver=3.5.1:2)
at HTMLInputElement.v.handle (jquery.min.js?ver=3.5.1:2)
(anonymous) @ woo-multistep-checkout.min.js?ver=2.0.0:1
dispatch @ jquery.min.js?ver=3.5.1:2
v.handle @ jquery.min.js?ver=3.5.1:2
Also having this issue and loosing customers! Gutted!
I have the same issues …..
I’m also having a problem
Got the same problem after update ! The multistep doesn’t work anymore … have to desactivate it. Lost orders for 2 days 🙁
Update From Support: This issue occurred after the new WordPress update and Our dev team is already working on it. You will get an update with the fixes very soon.
Hello All,
I hope you fix this issue as soon as possible, We love Ocean WP.
Hi there!
It seems like the issue has been fixed by OceanWP: https://github.com/oceanwp/oceanwp/commit/ac68c23ae962818a8f1ac5adba662fc05750628f
Update your OceanWP theme to 2.0.1 or above to see if it fixes your issues. Cheers!
