Woocommerce minicart doesn’t refresh quantity counter

  • gvwines

    (@gvwines)


    1 year, 10 months ago

    Hi everybody,
    I’m using the free version of Spacious theme on a woocommerce store and everything works fine except for this issue:

    The minicart icon on the header menu doesn’t refresh the quantity counter after an “add to cart” action triggered by the woocommerce ajax engine (that of course doesn’t refresh the page).
    I checked and temporarily disabled all my installed plugin (I have no code customization except for some custom css rules) and before go further in my investigations I came back to your demos to check if everything works fine and I found the same bug on your “Farm Agriculture Pro Theme”

    I’ve done a short video, if you need to see step by step, how can I send it?

    For the moment, please see this sreenshot

    Farm Agriculture Pro Theme screenshot

    But you can also see by yourself, the minicart icon doesn’t show (1) quantity after adding broccoli or apple to the cart. It looks like a decoration icon that refreshes only after the page has changed or reloaded.

    Please let me know if there is a workaround for this issue or a new version will fix this bug.

    Thank you in advantage.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Barsha Paudel

    (@barsha04)

    1 year, 10 months ago

    Hi @gvwines,

    Thanks for reaching us,

    I have tested the issue and seems like it is an issue with the theme. We will fix the issue in the upcoming theme release. After it has been fixed you can update the theme to the latest version with the issue fixed.

    let me know of other confusion and I will be back.

    Regards,
    ThemeGrill Support Team

    Thread Starter gvwines

    (@gvwines)

    1 year, 9 months ago

    Thank you for your reply, hope you fix the issue ASAP.

    For any other user who needs to show the minicart but doesn’t want to have a buggy counter, I post here my temporary patch using css.

    .cart-value {
    display: none;
    }

    Please leave the thread open until the new theme version is published.

    Best Regards

    Barsha Paudel

    (@barsha04)

    1 year, 9 months ago

    Hi @gvwines,

    Thanks for the solutions. I will let know about other users facing the same issue.

    Also, will let you know once it has been released from our end so that you can update the theme to the latest version and continue using the feature on your site.

    Regards,
    ThemeGrill Support Team

    cleemski

    (@cleemski)

    1 year, 6 months ago

    Hello,
    I also encounter this problem. My theme is self-written. How can I solve it?
    Regards,
    Cleem

    • This reply was modified 1 year, 6 months ago by cleemski.
    Barsha Paudel

    (@barsha04)

    1 year, 5 months ago

    Hi @cleemski,

    Thanks for reaching us,

    The issue has been addressed to the developer and they are working on the fix. Once it gets done from our end we will release an update with the fix.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Woocommerce minicart doesn’t refresh quantity counter’ is closed to new replies.