Support » Plugin: WooCommerce » WooCommerce Min/Max Quantities not working

  • Resolved Cookie1974

    (@cookie1974)


    It seems that the official WooCommerce Min/Max Quantities plugin:
    https://docs.woocommerce.com/document/minmax-quantities/ has an issue that prevents it working correctly.

    For example;
    – I have a T Shirt product set up to be purchased in a minimum quantity of 4, with ‘Allow combination of variations to satisfy the min/max rules above.’ checked. https://snag.gy/kPZvFX.jpg

    – I have the colour variables (red, green, blue etc.) set to groups of 2. https://snag.gy/yT57QN.jpg

    So, with the above I should have to add x2 colour variables, equalling 4 T Shirts, to hit my minimum purchase quantity. However, it lets you add just one variable (2 T Shirts) to your cart and checkout. No notices, no errors, nothing.

    Does anyone else get this issue?

    I’ve tried a clean WP install using Twenty Ninteen, and just running Woocommerce and the WooCommerce Min/Max Quantities plugin.

    I also raised this with the Woo team over a month ago with no progress seemingly being made.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hi!

    I am sorry to hear that things are not moving along with your ticket.

    What is your ticket number so we can see what’s going on there?

    Thank you.

    Cookie1974

    (@cookie1974)

    Hey Shane,

    I actually have two tickets on this.

    #1881298 – About the issue above.

    #1892299 – This is about another issue with this plugin.

    Regards

    • This reply was modified 6 months ago by  Cookie1974.
    Plugin Support Dat Hoang

    (@htdat)

    Hi,

    I’ve checked both tickets and we reported issues already.

    However, they do not get high priority in our queue, which means we have not had any ETA for this yet.

    If you’d like to get help for this issue sooner, I suggest contacting a developer in our Customizations Page https://woocommerce.com/customizations/.

    Please can you check the progress on these tickets?.

    No update has been made to this broken plugin to date!

    Plugin Support Jesse Pearson

    (@jessepearson)

    Automattic Happiness Engineer

    Setting to resolved due to this is out of scope for the forum and the bugs have been reported correctly.

Viewing 5 replies - 1 through 5 (of 5 total)
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