Hello,
I am having the same problem, just a little more severe.
When activated, everything except the home page displays a white page (PHP 500 Error I assume).
Even if WP_DEBUG is set to true, there are no error messages.
Somebody please help!
Hi @ericventer, can you please tell us, which plugins and theme your are using?
Hi @cpapconsult, if after this plugin deactivation is your site get normal ? Also , please let us know which plugins and theme your are using.
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This reply was modified 6 years, 4 months ago by
tamim71.
Yes, I tried deactivating all plugins (except WooCommerce and MailPoet) and it still didn’t work.
@cpapconsult,
Hi I think this plugin has no business in home page except order checkout page. You can deactivate this plugin and see if your site get normal. Also, when you add WP_DEBUG constant in wp-config.php file , make sure you placed it before if ( !defined('ABSPATH') ) line.
Hi
I am using wp 4.8.3 with yootheme pro, and quite a selection of plugins, including a number of woocommerce plugins and a number of learndash plugins, and others.
wp 4.8.3
mailpoet 3.0.6
woocommerce 3.2.0
yootheme pro
woocommerce / mailpoet 1.06
After my post yesterday I did the following:
1. reverted to twentyseventeen
2. Upgraded mailpoet (3.2.1)
3. Upgraded woocommerce (3.2.5)
4. Disabled all plugins except mailpoet, woocommerce and the mailpoet/woocommerce plugin.
5. upgraded wp (4.9)
None of these actions changed anything.
6. Then I restored the site on PHP 7 (was PHP 5.6 before), no change
So I also set up a totally clean wp 4.9 environment (PHP 7)
1. Loaded woocommerce, mailpoet, the woocommerce – mailpoet plugin ONLY – no problem on the checkout page!
2. loaded yootheme pro, still no problem on the checkout page
Other than completely rebuilding I am not sure where else to look… Its a pity because this is just one small thing on the whole site.
Thanks
One last thing, I noticed the following when inspecting the partially greyed / blocked out checkout page. It seems to indicate some ajax/jquery issue?
<div class=”blockUI blockOverlay” style=”z-index: 1000; border: none; margin: 0px; padding: 0px; width: 100%; height: 100%; top: 0px; left: 0px; background: rgb(255, 255, 255); opacity: 0.6; cursor: default; position: absolute;”></div>
Is there any progress on this issue, besides a complete reinstall as suggested by ericventer? I am also experiencing white screens of death on my entire frontend when the plugin is activated.
Hi @majama,
Can you please enable WP_DEBUG from your wp-config.php file, which will tell you the exact cause of this problem.
To enable WP_DEBUG please put this line in your wp-config.php file -> define( 'WP_DEBUG', true );.
Thanks so much for following up @tamim71! I enabled debugging and did catch one small error in the log file; however, it was unrelated to the plugin and not causing the empty white screen. Unfortunately, while this plugin is activated, every page except for my homepage results in a white screen and nothing is saved to the log file. I did just notice on the plugin homepage, you require PHP 5.3? Unfortunately we’re using version 7.0. Could that be the problem? If not, do you have any other suggestions I may try?
