Title: WooCommerce Mail text missing
Last modified: July 8, 2022

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# WooCommerce Mail text missing

 *  Resolved [kobler](https://wordpress.org/support/users/kobler/)
 * (@kobler)
 * [4 years ago](https://wordpress.org/support/topic/woocommerce-mail-text-missing/)
 * Hello,
 * Unfortunately, the following headings are missing from WooCommerce mails:
    Delivery
   address and billing address If I disable Mailpoet, the text is there. How can
   I solve this? Many thanks for your help
 * Screenshot: [https://nimb.ws/X2GFLV](https://nimb.ws/X2GFLV)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-mail-text-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-mail-text-missing/#post-15837662)
 * Hello [@kobler](https://wordpress.org/support/users/kobler/) ,
 * Thank you for getting back to us.
 * This sounds like a conflict issue.
 * If you test with only MailPoet active, and a default theme like Twenty Twenty,
   do you still see the same issue? We have a guide for conflict testing available
   here:
    [https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict](https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict)
 * In order to avoid affecting your live site and visitors, you can set up a staging
   site to do the testing. If you don’t have one already, your hosting company might
   offer one as part of your package. Alternatively, you can use a free plugin like
   WP Staging for quickly creating a new test site.
 * If you still see the same issue with only MailPoet and Twenty Twenty active (
   and everything updated to the latest version), then please let us know!!
 * Have a great day.
 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-mail-text-missing/#post-15896440)
 * Hi there [@kobler](https://wordpress.org/support/users/kobler/) ,
 * We haven’t heard back from you in a while, so I’m going to mark this thread as
   resolved. If you have any further questions, please start a new thread.
 * Have a wonderful day!
 *  Thread Starter [kobler](https://wordpress.org/support/users/kobler/)
 * (@kobler)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-mail-text-missing/#post-15899897)
 * Hello,
    I tested this on the staging. I activated the Twenty Twenty theme, but
   the problem persists. I even tested the Mailpoet on a fresh system, without third-
   party plugins, but the problem exists there too.
    -  This reply was modified 3 years, 11 months ago by [kobler](https://wordpress.org/support/users/kobler/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WooCommerce Mail text missing’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [kobler](https://wordpress.org/support/users/kobler/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-mail-text-missing/#post-15899897)
 * Status: resolved