Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author robertabela

    (@robert681)

    Hello @jackyvip

    Thank you very much for trying our plugin.

    I am sorry to read about your problem. We will need more information to be able to understand and solve the issue.

    For example, what do you mean by you’re not able to use the WooCommerce login? Do you get any specific error on the page? Maybe you can send us some screenshots that highlight the problem?

    If you have sensitive information / technical details to share, please send them over email to support@wpwhitesecurity.com. Do not share them over this forum thread.

    Looking forward to hearing from you.

    Thread Starter jackyvip

    (@jackyvip)

    No, I don’t get any error messages. I use Elementor Pro for the My Account Woocommerce page. On reRaptcha I use V2 Invisible.

    On the My account page I enter my user and my password, after that I click on Login button. Then I’am redirected to the same page(with the login form) without any error messages. If I go to the admin I am able to enter on admin dashboard without any problems.

    • This reply was modified 2 years, 5 months ago by jackyvip.
    Plugin Author robertabela

    (@robert681)

    Unfortunately we can’t reproduce this issue in our testing environment. Can you please contact us via email at support@wpwhitesecurity.com and refer this ticket?

    We’d like to troubleshoot this issue.

    Looking forward to hearing from you.

    I’m having the exact same issue with registration. Endless loop on registration page and user never gets created even when captcha is solved successfully

    Plugin Author robertabela

    (@robert681)

    Hello @upcodestudios please open your own support thread since your problem might be different than the one discussed in this thread. You can also email us at support at wpwhitesecurity dot com.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Woocommerce login not working’ is closed to new replies.