Support » Plugin: WooCommerce » Woocommerce Login is not working at Checkout Page

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  • Plugin Support Caleb Burks


    Automattic Happiness Engineer

    You likely have a conflict with another plugin / theme.

    Try temporarily switching back to the WordPress Twenty Sixteen Theme, or Storefront, and disable all plugins except for WooCommerce. If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.

    Hello Caleb, Thanks for your reply.
    I checked it by disabling all other plugins on the staging site but the problem is still same.

    Plugin Support Caleb Burks


    Automattic Happiness Engineer

    Does it work if you make the cart and checkout pages separate?

    And when they are together, do you have the correct page selected at WooCommerce > Settings > Checkout for both the cart and checkout page?

    Hello there

    We are experiencing the exact same problem. I have just posted.

    WP: 4.6.1 / WC: 2.6.4

    Login works correctly, when cart and checkout pages are separate. Problem only occurs when both are on the same page.

    Please advise, this is crucial for the checkout flow

    Hello there, an update

    Hello there, an update

    The issue certainly seems to be caused by the cart’s ajax.

    Once I dequeue the script as per

    function disable_cart_ajax_in_checkout(){
        wp_dequeue_script( 'wc-cart' );
    add_action( 'wp_enqueue_scripts', 'disable_cart_ajax_in_checkout' );

    in functions.php

    the problem above disappears .

    Any suggestion is welcome.

    Kind regards

    Giacomo Bruzzo

    Hi gbruzzo, I have exactly the same issue.I run WP: 4.6.1 / WC: 2.6.4. Could explain what mean dequeue the scrips that you have posted. Unfortunately I’m a newbei. Thanks in advance for helping me.

    My cart and checkout pages have always been separate pages, and logging in used to work. But now the login on checkout page has stopped working. Clicking the login button redirects to the same checkout page but the user is not logged in.

    At this point, I’d be happy to just redirect the user to the login page.. but I’m not sure how to modify the checkout/form-login.php file to do this.

    Please advise.

    • This reply was modified 11 months, 2 weeks ago by  Thor.worx.
Viewing 7 replies - 1 through 7 (of 7 total)
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