Support » Plugin: WooCommerce Stripe Payment Gateway » Woocommerce is not passing address info to stripe

  • Resolved groundskeeper

    (@groundskeeper)


    Woocommerce is not passing address info to stripe via the WooCommerce Stripe Gateway plugin ver 3.07.

    I found this out because I tested a failed zip code card number in test mode and it passed and the stripe log is showing “null” for address info. All of my previous live orders did not pull address info either. Is anyone else having this problem or know a solution?

Viewing 6 replies - 1 through 6 (of 6 total)
  • danieldudzic

    (@danieldudzic)

    Automattic Happiness Engineer

    Hi there,

    Thank you for contacting WooCommerce support.

    Our developers are already aware of this issue and it will be fixed in the upcoming next version of the extension.

    Unfortunately, we don’t have an ETA for you at the moment. Please install the WooThemes Helper to receive an automatic notification when it gets released: https://docs.woocommerce.com/document/woocommerce-helper/

    Please let us know if you will have any further questions.

    Plugin Author royho

    (@royho)

    So if you’re using regular checkout, it does pass the address. If you’re using Stripe Checkout it does not and this is by design from Stripe. If you want to force the address to be pass, it would mean the user would have to enter their address again when the modal popup is opened. Please see this thread https://wordpress.org/support/topic/how-do-i-send-billing-and-shipping-address-to-stripe/

    danieldudzic mentioned above that you are resolving this bug in the next release of the stripe extension. Is this not true?

    This opens a window for credit card fraud. I feel the people using the Stripe extension should know that if they use the “Stripe Checkout” that it does not support AVS. I could be mistaken, but I didn’t see it mentioned in the Woocommerce Stripe extension documentation.

    Is it not implemented in the Stripe check out because “Stripe Checkout” guarantees PCI SAQ-A compliance?

    If you are not adding this function in the next woocommerce Stripe extension version release, please let me know. Also can you add it to the documentation that “Stripe Checkout” does not support AVS if it is not there. This way other people know too.

    Plugin Author royho

    (@royho)

    This is not a bug. Again if you want to have address verified while using Stripe Checkout, you must use the filter I mentioned in the other thread which will enable people to type in their address on the popup. Stripe checkout does not allow us to pass WooCommerce address to them. Hence if you want that feature, you need to use the regular checkout as I mentioned.

    So you are not adding the ability to send address info to the next release of the woo stripe extension?

    What fields does stripe allow to be passed from woo commerce through to the “Stripe checkout”. It looks like Stripe allows email and price to be passed from the woocommerce fields to the “Stripe Checkout”. But do they not allow name and address to be passed to “Stripe Checkout” from the woocommerce fields

    Can you add it to the documentation that the default woocommerce stripe extension “Stripe Checkout” does not support AVS if it is not there. This way other people know too.

    Thanks for all your help.

    Is there a filter to add to the child theme that requests the zip code in the stripe checkout instead of the whole billing address? Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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