Support » Plugin: WooCommerce PDF Invoices & Packing Slips » WooCommerce Invoicing OK with HTML but not pdf

  • Resolved sirian5

    (@sirian5)


    Invoicing plugin produces blank grey screen when outputting in pdf, but OK in HTML

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ewout

    (@pomegranate)

    Hello Sirian,
    We have received reports of a similar issue here:
    https://wordpress.org/support/topic/blank-screen-when-trying-to-create-a-pdf/

    It seems to be related specifically to viewing the PDF in the browser. For those other users it worked fine when opening the PDF after downloading. Could you try that too?

    Could you let me know what operating system (Windows or OSX) and browser you use? Do you use any browser extensions for viewing PDF files?

    Hello Ewout,

    Thank you for responding.

    I set for download instead, and it is viewable in the Adobe viewer, but Chrome crashed at the same time.

    I use a Lenovo PC with Windows 10 with Chrome, no browser extension added.

    If I use my Lenovo laptop with Chrome, everything is fine (It is also Windows 10 with Chrome).

    Plugin Author Ewout

    (@pomegranate)

    To keep this discussion central, could you continue in this thread (and let me know how this works if you try another browser on the PC)? https://wordpress.org/support/topic/woocommerce-invoicing-ok-with-html-but-not-pdf/

    Did some housekeeping on my desktop, and have removed old downloads which were taking up far too much space. PDF Invoices now works OK, and gives the pdf in Chrome OK.

    Plugin Author Ewout

    (@pomegranate)

    Glad to hear that, thanks for the feedback!

Viewing 5 replies - 1 through 5 (of 5 total)
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