Support » Plugin: WooCommerce » WooCommerce Inventory Out of Stock behaviour

  • Resolved sebb87

    (@sebb87)


    Hi,
    I noticed some weird behaviour when trying to extract a “out of stock” report. It just shows up as empty.

    My setup is as follows:

    On the product level I have “Enable stock management at product level” set to disabled and then the “product status” to out of stock.

    Also, with variable products if one variation is out of stock then the product doesn’t show up in the “out of stock” report when using the “Out of stock” filter in the general product list accessible when clicking on “All Products”. There is definitely something cooking here. Can someone reproduce?

    Thanks

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  • Plugin Support Jesse Pearson

    (@jessepearson)

    Automattic Happiness Engineer

    @sebb87 Can you go to WooCommerce > Status and confirm that your WC database version matches your WC version? For instance if WooCommerce is on version 3.7.0, the WC database version should be 3.7.0. If this is not the case, then go to WooCommerce > Status > Tools and use the database update tool to update the database.

    If the database is up to date, then in that same tools page there is a tool for Product lookup tables, can you click the button to regenerate those?

    From there, go to the Scheduled Actions tab and if the Pending label is there, click that. If there’s anything related to database updates or lookup tables, hover over them and choose to Run.

    Let us know if this doesn’t correct the issue.

    Plugin Support EtienneP

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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