Support » Plugin: WooCommerce » WooCommerce image cropping – can only get squares

  • Resolved HollyKNY


    Hello –
    Running WP 4.0 and Woo 2.2.2, I cannot get the product images to retain their rectangular shapes. WP or Woo is cropping them into squares. I am certain the settings inside Products are NOT set to crop. Checked that 47 times! Nor is my WP Media set to crop. I’ve tried this in the default Twenty Fourteen theme, as well as with a child theme on the Genesis framework, and it occurs in both situations. Also tried it on a brand new WP install, no plugins on the site other than Woo and Login Lockdown, no other pages on the site, etc. Any assistance is welcome. I’ve also posted this on the Woo site but don’t know how long it may take to receive some input.

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