• hi there
    few days ago i have deactivate the woocommerce plugin by mistake and than activate the plugin after this drama starts my all resources got out of limit at that time my memory usage is 2048mb and CPU usage is also very high.
    i am exceeding all my resources after reactivating the plugin i need your urgent help pls help i am continuously getting database error and 503 error on my site

    https://wordpress.org/plugins/woocommerce/

Viewing 15 replies - 1 through 15 (of 39 total)
  • Thread Starter dutt

    (@rajat-dutt)

    hi there
    i have tried everything i am using optimized wordpress hosting having 8gb ram and 4 cpu usage but still no one able to handle my site i have tried hostgator bluehost every one but alway getting excessive usage of resources error
    fineyog.com is my site pls check all host saying problem related to woocommerce that is core plugin for my site and i can not delete this one

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Thread Starter dutt

    (@rajat-dutt)

    Dear sir
    I have 493 products on my site my site is fineyog.com
    I have also doubt someone hacked my site and continuously increasig my resources please help me as soon as possible because googlr might ban my site if i contiuously get 503 error or database error on my site

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Still need you to share the report.

    Thread Starter dutt

    (@rajat-dutt)

    Sir my website is not working
    I can tell you the resources i am had
    I had 2gb ram 2 cpu which was not handble for my hosting
    After this i migrate to optimized wordpress hosting
    Where i got 8gb ram 2 cpu usage but still they are showibg user limit exceded all hosting saying disable or delete the woocommerce plugin to active your site but my site is nothig without this plugin why they can even think abt this

    Jesse Pearson (a11n)

    (@jessepearson)

    Automattic Happiness Engineer

    WooCommerce should not be causing this issue, there may be a plugin conflict that is causing extra resource usage. If you are not able to get into the site to get the System Status Report, then you will need to disable the plugin by using FTP and renaming the WooCommerce folder.

    If you still do not want to disable the plugin, and you can’t get in, can you FTP in and take a screenshot of the plugins you are using?

    Thread Starter dutt

    (@rajat-dutt)

    Dear sir
    Here is a report:

    ### WordPress Environment ###
    
    Home URL: http://44a.8a7.myftpupload.com
    Site URL: http://44a.8a7.myftpupload.com
    WC Version: 2.5.5
    Log Directory Writable: ✔
    WP Version: 4.5.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.4.42
    PHP Post Max Size: 65 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.43
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.5.5
    :
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_termmeta: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    
    ### Active Plugins (16) ###
    
    Templatemela Custom Post: by Templatemela – 1.0
    Templatemela Shortcodes: by Templatemela – 1.0
    Templatemela SlideShow: by Templatemela – 1.0
    Akismet: by Automattic – 3.1.11
    All In One SEO Pack: by Michael Torbert – 2.3.4.2
    Black Studio TinyMCE Widget: by Black Studio – 2.2.9
    Google Sitemap by BestWebSoft: by BestWebSoft – 3.0.3
    oik Weight/Country Shipping: by bobbingwide – 1.3.2
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
    Page Builder by SiteOrigin: by SiteOrigin – 2.4.9
    WooCommerce Weight Based Shipping: by dangoodman – 4.1.3
    WooCommerce Bulk Discount: by Rene Puchinger – 2.4.2
    WooCommerce Quantity Increment: by WooThemes
    Bryce Adams – 1.0.0
    
    WooCommerce: by WooThemes – 2.5.5
    YITH WooCommerce Quick View: by YITHEMES – 1.1.1
    YITH WooCommerce Wishlist: by YITHEMES – 2.0.15
    
    ### Settings ###
    
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    API Version: 3.1.0
    
    ### WC Pages ###
    
    Shop Base: #1003 - /shop/
    Cart: #1004 - /cart/
    Checkout: #1005 - /checkout/
    My Account: #1006 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: WCM010020-Blue
    Version: – 0 is available
    Author URL: http://www.templatemela.com
    Child Theme: ✔
    Parent Theme Name: Branchy
    Parent Theme Version: 1.0
    Parent Theme Author URL: http://www.templatemela.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: WCM010020/woocommerce/archive-product.php
    WCM010020/woocommerce/content-product.php
    WCM010020/woocommerce/global/wrapper-start.php

    I am using temporary domain. Please see the system report i need urent help i am in bi trouble last day hosting server got burst and hostin provider told me they can not handle my site anymore pls help with all you talent to sort out this issue

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    I’d first start with disabling the ‘Templatemela’ theme. If its registering custom post types, or has code surrounding custom post type, this could be conflicting with WooCommerce products and orders. “Bulk Discount” plugins can also cause extra load depending on how they are coded.

    If you’re on a low cost shared host, that may not be helping your situation. I’ve seen users on lower spec and without issues like you explain. Worth testing on another?

    Thread Starter dutt

    (@rajat-dutt)

    Dear sir
    I will do whatever ypu want from me to do
    I badly need your help to recover my site i will delete any theme any plugin in your single command but please analyse carefully and let me know what should i delete aur remove from my site to run wirhout any resources problem
    However one more thing few days ago i have delete this theme but still no improvemet was there
    And my developer friend told me that there is big database error on your site there is some bugs or shells issue i dont have any idea what he is saying please help there i can give you all my site details if you want for analyse.
    Perfect analysement will also help you tol solve same problem of other person
    Thanks alot for your help

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    > And my developer friend told me that there is big database error on your site there is some bugs or shells issue i dont have any idea what he is saying please help there i can give you all my site details if you want for analyse.

    Well find out what error he is talking about and paste it here – we don’t have access to your server..

    If you need someone to look in depth, consider jobs.wordpress.net.

    I’d suggest you experiment with a new host however if you think its purely server related and the host offers no insight.

    Thread Starter dutt

    (@rajat-dutt)

    Dear sir
    I have already tried four different host all of these 4 guys unable to handle my site they simply repeating same line disable woocommerce plugin and i told them you simply want from me to close my site
    Mike i dont want loose this site i can provide you my whole server details please take a look once and also tell me what u have analyze in my system report

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    What hosting providers are you actually trying? If the same thing is happening on all, it would have to be a coding problem surely with the plugins you have active or the theme?

    Don’t just assume its WooCommerce core to blame here; you are using other things reliant on WooCommerce core, so obviously if wc core is disabled, those parts also get disabled which is misleading.

    Thread Starter dutt

    (@rajat-dutt)

    Dear sir
    I am not blaming woocommerce not at all millions of people using this plugin and it shows itself how powerful it is. There is no one who can even stand front of this i have no intension to blame wc even i biggest fan of it.
    Sir i just want to know why this problem happened to my site please analyse and let me know which plugin and theme i need to remove to work with woocommerce however i understand u may feel problem to post comment for other u can contact me via my site contact us page
    Fineyog.com
    You can me your message here or if you need any ftp details of my site please let me know i will provide you anything

    Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    The site is loading fine and fast for me. When do you experience the issue?

    Thread Starter dutt

    (@rajat-dutt)

    Dear sir
    I am facig this issue from last two weeks even you can say it has been down from last two weeks. Sometime it works sometimes not even serer got burst due to this site having 4gb ram and two cpu process they simply tell me take your money back we can not handle your site.
    Your website taking too kuch resources which is not handful for by our host.

Viewing 15 replies - 1 through 15 (of 39 total)
  • The topic ‘woocommerce high cpu and memory usage’ is closed to new replies.