Support » Plugin: WooCommerce » Woocommerce freezes at paypal checkout

  • Hello everyone,

    I need help fixing my woo-commerce checkout problem. I have the latest woocommerce and the latest wordpress versions.

    After adding an item to the cart in Internet explorer 9 and clicking checkout about 95% of the time the two dots will continue to circle infinitely. This does not happen to often under firefox but it has also happened at some points.

    I have cleared cookies, tried different computers and the problem is the same.

    I think that this problem is theme independent because with different themes I have the same problem. But for information I’m using Blanco theme v.2.3 by 8theme.

    Pleas help any suggestions will be greatly appreciated.

    Below is my woocommerce system status


    Carlos R.

    Home URL:
    Site URL:
    WC Version: 2.0.6
    WC Database Version: 2.0.6
    WP Version: WP 3.5.1
    Web Server Info: Apache
    PHP Version: 5.3.21
    MySQL Version: 5.0.96-log
    WP Memory Limit: 96MB
    WP Debug Mode: No
    WP Max Upload Size: 32MB
    PHP Post Max Size: 33MB
    PHP Time Limit: 30
    WC Logging: Log directory is writable.
    fsockopen/cURL: Your server has fsockopen and cURL enabled.
    SOAP Client: Your server has the SOAP Client class enabled.
    WP Remote Post: wp_remote_post() was successful – PayPal IPN is working.
    Installed Plugins: LayerSlider WP by Kreatura Media version 3.5.0,
    Jetpack by by Automattic version 2.2.2,
    Revolution Slider by ThemePunch version 2.0.3,
    Welcome to WordPress by Starfield Technologies version 1.0,
    WooCommerce by WooThemes version 2.0.6,
    WordPress Importer by wordpressdotorg version 0.6.1
    Force SSL: No
    WC Pages
    Shop Base: #4 – /shop/
    Cart: #5 – /cart/
    Checkout: #6 – /checkout/
    Pay: #13 – /checkout/pay/
    Thanks: #14 – /checkout/order-received/
    My Account: #7 – /my-account/
    Edit Address: #9 – /my-account/edit-address/
    View Order: #10 – /my-account/view-order/
    Change Password: #11 – /my-account/change-password/
    Lost Password: #8 – /my-account/lost-password/
    WC Taxonomies
    Order Statuses: cancelled (cancelled), completed (completed), failed (failed), on-hold (on-hold), pending (pending), processing (processing), refunded (refunded)
    Product Types: external (external), grouped (grouped), simple (simple), variable (variable)
    Template Overrides: /woocommerce/archive-product.php,

Viewing 3 replies - 1 through 3 (of 3 total)
  • did you fix this?

    I had the same issue, nothing worked except this…

    > deactivate woocommerce plugin and then reactivate.

    Cleared the issues for me, and a few others I’ve read recently.
    Hope this helps.

    A wkd1, when you deactivate the plug in and then reactivate it, do you lose all your products and descriptions etc?


Viewing 3 replies - 1 through 3 (of 3 total)
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