Support » Plugin: WooCommerce » WooCommerce features have been disabled

  • Resolved payamdigi

    (@payamdigi)


    Hi there,

    WooCommerce > Settings > Advanced > Features says:
    “WooCommerce features have been disabled.”
    and Analytics menu is missing.

    wordpress: 6.0.1
    woocommerce: 6.8.1
    theme: porto: 6.4.0

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Brad P. a11n

    (@snaacks)

    Hi @payamdigi

    Thanks for letting us know you’re seeing an issue with the Features menu under advanced settings in WooCommerce. To help us look into why this may be happening could you please send us a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply.

    Thank you!

    Thread Starter payamdigi

    (@payamdigi)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://ebstore.ir
    Site address (URL): https://ebstore.ir
    WC Version: 6.8.2
    REST API Version: ✔ 6.8.2
    WC Blocks Version: ✔ 8.0.0
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: 6.0.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2
    PHP Version: 7.4.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 100
    PHP Max Input Vars: 3000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.6.8-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.8.2
    WC Database Prefix: wp_
    Total Database Size: 15.69MB
    Database Data Size: 12.96MB
    Database Index Size: 2.73MB
    wp_woocommerce_sessions: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
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    wp_options: Data: 2.86MB + Index: 0.16MB + Engine MyISAM
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    wp_postmeta: Data: 1.65MB + Index: 0.87MB + Engine MyISAM
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    wp_sms_send: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wfpklist_template_data: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
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    wp_yasr_log_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 251
    custom_css: 3
    customize_changeset: 7
    elementor_library: 1
    faq: 6
    flamingo_contact: 91
    flamingo_inbound: 18
    nav_menu_item: 105
    page: 29
    porto_builder: 15
    post: 6
    product: 94
    product_variation: 162
    revision: 663
    shop_coupon: 4
    shop_order: 187
    shop_order_refund: 7
    wp_global_styles: 1
    wpcf7_contact_form: 8
    yith_wcan_preset: 2
    yith_wcps_type: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (23) ###
    
    Classic Editor: by WordPress Contributors – 1.6.2
    Classic Widgets: by WordPress Contributors – 0.3
    Code Snippets: by Code Snippets Pro – 3.2.0
    Contact Form 7: by Takayuki Miyoshi – 5.6.2
    Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.5
    Flamingo: by Takayuki Miyoshi – 2.3
    Goftino: by Ali Rahimi – 1.6
    Invisible reCaptcha: by Mihai Chelaru – 1.2.3
    Loco Translate: by Tim Whitlock – 2.6.2
    Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.47
    Microsoft Clarity: by Microsoft – 0.7.5
    PeproDev Ultimate Invoice: by Pepro Dev. Group – 1.8.2
    افزونه حمل و نقل ووکامرس: by Mahdi Yousefi [MahdiY] – 3.0.7
    Porto Theme - Functionality: by P-Themes – 2.2.3
    Visitors Details: by Top Infosoft – 1.0.1
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.2
    TeraWallet: by WCBeginner – 1.3.24
    WooCommerce Bulk Discount: by Rene Puchinger – 3.0
    Checkout Manager for WooCommerce: by QuadLayers – 5.3.6
    Stock Manager for WooCommerce: by StoreApps – 2.8.3
    WooCommerce: by Automattic – 6.8.2
    تاریخ شمسی و فارسی ساز وردپرس: by wpvar.com – 4.1.1
    YITH WooCommerce Wishlist: by YITH – 3.12.0
    
    ### Inactive Plugins (21) ###
    
    Analytics Cat Free: by Fatcat Apps – 1.1.1
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0
    Dynamic Featured Image: by Ankit Pokhrel – 3.7.0
    Elementor: by Elementor.com – 3.7.2
    Featured Image from URL (FIFU): by fifu.app – 4.0.8
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.19.0
    Gateway AqayePardakht for Woocommerce: by Aqaye Pardakht – 1.3
    GP Google login.: by Ganesh Paygude – 1.0.1
    IDPay payment gateway for Woocommerce: by IDPay – 2.1.2
    LiteSpeed Cache: by LiteSpeed Technologies – 5.2
    Login with phone number: by Hamid Alinia - idehweb – 1.3.9
    Magical Blocks: by Noor alam – 1.0.6
    Perfect Brands for WooCommerce: by QuadLayers – 2.1.6
    ThemeFarmer Companion: by ThemeFarmer – 1.3.4
    Waiting: by Plugin Builders – 0.6.0
    WPBakery Page Builder: by پرشین اسکریپت – 6.9.0
    WPB Product Slider for WooCommerce: by wpbean – 2.0.9.2
    Yet Another Stars Rating: by Dario Curvino – 3.1.1
    YITH WooCommerce Ajax Product Filter: by YITH – 4.13.0
    YITH WooCommerce Brands Add-On: by YITH – 2.3.0
    پیامک حرفه ای ووکامرس: by ووکامرس فارسی – 4.4.5
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: IRT (تومان)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #2995 - /prd/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Porto
    Version: 6.4.0
    Author URL: https://www.persianscript.ir
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: porto/woocommerce/archive-product.php
    porto/woocommerce/cart/cart-empty.php
    porto/woocommerce/cart/cart-shipping.php
    porto/woocommerce/cart/cart-totals.php
    porto/woocommerce/cart/cart.php
    porto/woocommerce/cart/cross-sells.php
    porto/woocommerce/cart/mini-cart.php
    porto/woocommerce/cart/proceed-to-checkout-button.php
    porto/woocommerce/cart/shipping-calculator.php
    porto/woocommerce/checkout/form-billing.php
    porto/woocommerce/checkout/form-checkout.php
    porto/woocommerce/checkout/form-coupon.php
    porto/woocommerce/checkout/form-login.php
    porto/woocommerce/checkout/form-pay.php
    porto/woocommerce/checkout/form-shipping.php
    porto/woocommerce/checkout/payment-method.php
    porto/woocommerce/checkout/payment.php
    porto/woocommerce/checkout/review-order.php
    porto/woocommerce/checkout/thankyou.php
    porto/woocommerce/content-product-cat.php
    porto/woocommerce/content-product.php
    porto/woocommerce/content-single-product.php
    porto/woocommerce/content-widget-product.php
    porto/woocommerce/global/form-login.php
    porto/woocommerce/global/quantity-input.php
    porto/woocommerce/global/wrapper-start.php
    porto/woocommerce/loop/add-to-cart.php
    porto/woocommerce/loop/loop-end.php
    porto/woocommerce/loop/loop-start.php
    porto/woocommerce/loop/no-products-found.php
    porto/woocommerce/loop/orderby.php
    porto/woocommerce/loop/pagination.php
    porto/woocommerce/loop/rating.php
    porto/woocommerce/loop/sale-flash.php
    porto/woocommerce/myaccount/dashboard.php
    porto/woocommerce/myaccount/downloads.php
    porto/woocommerce/myaccount/form-add-payment-method.php
    porto/woocommerce/myaccount/form-edit-account.php
    porto/woocommerce/myaccount/form-edit-address.php
    porto/woocommerce/myaccount/form-login.php
    porto/woocommerce/myaccount/form-lost-password.php
    porto/woocommerce/myaccount/form-reset-password.php
    porto/woocommerce/myaccount/lost-password-confirmation.php
    porto/woocommerce/myaccount/my-account.php
    porto/woocommerce/myaccount/my-address.php
    porto/woocommerce/myaccount/my-downloads.php
    porto/woocommerce/myaccount/my-orders.php
    porto/woocommerce/myaccount/navigation.php
    porto/woocommerce/myaccount/orders.php
    porto/woocommerce/myaccount/payment-methods.php
    porto/woocommerce/myaccount/view-order.php
    porto/woocommerce/order/form-tracking.php
    porto/woocommerce/order/order-details-customer.php
    porto/woocommerce/order/order-details.php
    porto/woocommerce/order/order-downloads.php
    porto/woocommerce/order/tracking.php
    porto/woocommerce/single-product/add-to-cart/simple.php
    porto/woocommerce/single-product/add-to-cart/variable.php
    porto/woocommerce/single-product/meta.php
    porto/woocommerce/single-product/product-attributes.php
    porto/woocommerce/single-product/product-image.php
    porto/woocommerce/single-product/product-thumbnails.php
    porto/woocommerce/single-product/rating.php
    porto/woocommerce/single-product/related.php
    porto/woocommerce/single-product/review-meta.php
    porto/woocommerce/single-product/review-rating.php
    porto/woocommerce/single-product/review.php
    porto/woocommerce/single-product/sale-flash.php
    porto/woocommerce/single-product/short-description.php
    porto/woocommerce/single-product/tabs/tabs.php
    porto/woocommerce/single-product/title.php
    porto/woocommerce/single-product/up-sells.php
    porto/woocommerce/single-product-reviews.php
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ✔ Next scheduled: 1401-06-02 19:59:31 +04:30
    Options: ✔
    Notes: 48
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 1,076
    Oldest: 2022-08-01 11:33:42 +0430
    Newest: 2022-08-24 11:25:42 +0430
    
    Pending: 2
    Oldest: 2022-08-24 11:30:42 +0430
    Newest: 2022-08-24 19:04:11 +0430
    
    ### Status report information ###
    
    Generated at: 2022-08-24 11:30:42 +04:30
    

    Hello,

    I understand when navigating to WooCoomerce > Settings > Advanced > Features displays a:

    WooCommerce features have been disabled.

    The “WooCommerce features have been disabled” notice is displayed when WooCommerce Admin functionality is disabled. This could be disabled for example by another plugin, or when running a custom code.

    To isolate this issue you can perform a conflict test:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Go to WooCommerce > Settings > Advanced > Features see if the issue persists.

    If you’re not seeing the same problem after completing these steps, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your theme and other plugins one by one, testing after each, until you find the culprit. You can find a more detailed explanation on how to do a conflict test here.

    Let us know if this worked for you.

    Thread Starter payamdigi

    (@payamdigi)

    hello Igor

    thank you. problem solved.
    it was a conflict with a plugin: PeproDev Ultimate Invoice
    this plugin has an option named “Modern Woocommerce Dashboard”. when it is enabled Analytics menu disappears.
    I will report to developer.
    best regards

    Plugin Support Mirko P. (woo-hc)

    (@rainfallnixfig)

    Glad to hear it! Thank you for letting us know.

    If you don’t mind and have a minute please leave us a review here:

    https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

    We certainly appreciate it!

    Cheers.

Viewing 5 replies - 1 through 5 (of 5 total)
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