Support » Plugin: WooCommerce » WooCommerce features have been disabled

WooCommerce features have been disabled

  • Resolved payamdigi

    (@payamdigi)


    7 months, 1 week ago

    Hi there,

    WooCommerce > Settings > Advanced > Features says:
    “WooCommerce features have been disabled.”
    and Analytics menu is missing.

    wordpress: 6.0.1
    woocommerce: 6.8.1
    theme: porto: 6.4.0

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Brad P. a11n

    (@snaacks)

    7 months, 1 week ago

    Hi @payamdigi

    Thanks for letting us know you’re seeing an issue with the Features menu under advanced settings in WooCommerce. To help us look into why this may be happening could you please send us a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply.

    Thank you!

    Thread Starter payamdigi

    (@payamdigi)

    7 months, 1 week ago

    
### WordPress Environment ###

WordPress address (URL): https://ebstore.ir
Site address (URL): https://ebstore.ir
WC Version: 6.8.2
REST API Version: ✔ 6.8.2
WC Blocks Version: ✔ 8.0.0
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 100
PHP Max Input Vars: 3000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.8-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wp_
Total Database Size: 15.69MB
Database Data Size: 12.96MB
Database Index Size: 2.73MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.12MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.39MB + Index: 0.11MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.21MB + Index: 0.13MB + Engine MyISAM
wp_categorymeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.18MB + Index: 0.07MB + Engine MyISAM
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_IPBLC_blacklist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_IPBLC_login_failed: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_IPBLC_usernames: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_member_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ml_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 2.86MB + Index: 0.16MB + Engine MyISAM
wp_portfolio_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 1.65MB + Index: 0.87MB + Engine MyISAM
wp_posts: Data: 5.69MB + Index: 0.15MB + Engine MyISAM
wp_product_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_criterias: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_import_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_process_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_reminder_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sms_send: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sms_subscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sms_subscribes_group: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_snippets: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_stock_log: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.10MB + Index: 0.13MB + Engine MyISAM
wp_term_relationships: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wp_term_taxonomy: Data: 0.11MB + Index: 0.06MB + Engine MyISAM
wp_usermeta: Data: 0.12MB + Index: 0.07MB + Engine MyISAM
wp_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_visitordetails: Data: 0.15MB + Index: 0.03MB + Engine MyISAM
wp_waiting: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_stats: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfpklist_template_data: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_ir: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_ir_sms_archive: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_ir_sms_contacts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_woo_wallet_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yasr_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yasr_log_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yasr_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yasr_multi_set_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 251
custom_css: 3
customize_changeset: 7
elementor_library: 1
faq: 6
flamingo_contact: 91
flamingo_inbound: 18
nav_menu_item: 105
page: 29
porto_builder: 15
post: 6
product: 94
product_variation: 162
revision: 663
shop_coupon: 4
shop_order: 187
shop_order_refund: 7
wp_global_styles: 1
wpcf7_contact_form: 8
yith_wcan_preset: 2
yith_wcps_type: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (23) ###

Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.3
Code Snippets: by Code Snippets Pro – 3.2.0
Contact Form 7: by Takayuki Miyoshi – 5.6.2
Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.5
Flamingo: by Takayuki Miyoshi – 2.3
Goftino: by Ali Rahimi – 1.6
Invisible reCaptcha: by Mihai Chelaru – 1.2.3
Loco Translate: by Tim Whitlock – 2.6.2
Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.47
Microsoft Clarity: by Microsoft – 0.7.5
PeproDev Ultimate Invoice: by Pepro Dev. Group – 1.8.2
افزونه حمل و نقل ووکامرس: by Mahdi Yousefi [MahdiY] – 3.0.7
Porto Theme - Functionality: by P-Themes – 2.2.3
Visitors Details: by Top Infosoft – 1.0.1
Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.2
TeraWallet: by WCBeginner – 1.3.24
WooCommerce Bulk Discount: by Rene Puchinger – 3.0
Checkout Manager for WooCommerce: by QuadLayers – 5.3.6
Stock Manager for WooCommerce: by StoreApps – 2.8.3
WooCommerce: by Automattic – 6.8.2
تاریخ شمسی و فارسی ساز وردپرس: by wpvar.com – 4.1.1
YITH WooCommerce Wishlist: by YITH – 3.12.0

### Inactive Plugins (21) ###

Analytics Cat Free: by Fatcat Apps – 1.1.1
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0
Dynamic Featured Image: by Ankit Pokhrel – 3.7.0
Elementor: by Elementor.com – 3.7.2
Featured Image from URL (FIFU): by fifu.app – 4.0.8
FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.19.0
Gateway AqayePardakht for Woocommerce: by Aqaye Pardakht – 1.3
GP Google login.: by Ganesh Paygude – 1.0.1
IDPay payment gateway for Woocommerce: by IDPay – 2.1.2
LiteSpeed Cache: by LiteSpeed Technologies – 5.2
Login with phone number: by Hamid Alinia - idehweb – 1.3.9
Magical Blocks: by Noor alam – 1.0.6
Perfect Brands for WooCommerce: by QuadLayers – 2.1.6
ThemeFarmer Companion: by ThemeFarmer – 1.3.4
Waiting: by Plugin Builders – 0.6.0
WPBakery Page Builder: by پرشین اسکریپت – 6.9.0
WPB Product Slider for WooCommerce: by wpbean – 2.0.9.2
Yet Another Stars Rating: by Dario Curvino – 3.1.1
YITH WooCommerce Ajax Product Filter: by YITH – 4.13.0
YITH WooCommerce Brands Add-On: by YITH – 2.3.0
پیامک حرفه ای ووکامرس: by ووکامرس فارسی – 4.4.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: IRT (تومان)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #2995 - /prd/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Porto
Version: 6.4.0
Author URL: https://www.persianscript.ir
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-empty.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/form-shipping.php
porto/woocommerce/checkout/payment-method.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/checkout/thankyou.php
porto/woocommerce/content-product-cat.php
porto/woocommerce/content-product.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/dashboard.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/navigation.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details-customer.php
porto/woocommerce/order/order-details.php
porto/woocommerce/order/order-downloads.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ✔ Next scheduled: 1401-06-02 19:59:31 +04:30
Options: ✔
Notes: 48
Onboarding: completed

### Action Scheduler ###

Complete: 1,076
Oldest: 2022-08-01 11:33:42 +0430
Newest: 2022-08-24 11:25:42 +0430

Pending: 2
Oldest: 2022-08-24 11:30:42 +0430
Newest: 2022-08-24 19:04:11 +0430

### Status report information ###

Generated at: 2022-08-24 11:30:42 +04:30
    Plugin Support Igor H (woo-hc)

    (@ihereira)

    7 months, 1 week ago

    Hello,

    I understand when navigating to WooCoomerce > Settings > Advanced > Features displays a:

    WooCommerce features have been disabled.

    The “WooCommerce features have been disabled” notice is displayed when WooCommerce Admin functionality is disabled. This could be disabled for example by another plugin, or when running a custom code.

    To isolate this issue you can perform a conflict test:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Go to WooCommerce > Settings > Advanced > Features see if the issue persists.

    If you’re not seeing the same problem after completing these steps, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your theme and other plugins one by one, testing after each, until you find the culprit. You can find a more detailed explanation on how to do a conflict test here.

    Let us know if this worked for you.

    Thread Starter payamdigi

    (@payamdigi)

    7 months, 1 week ago

    hello Igor

    thank you. problem solved.
    it was a conflict with a plugin: PeproDev Ultimate Invoice
    this plugin has an option named “Modern Woocommerce Dashboard”. when it is enabled Analytics menu disappears.
    I will report to developer.
    best regards

    Mirko P.

    (@rainfallnixfig)

    7 months ago

    Glad to hear it! Thank you for letting us know.

    If you don’t mind and have a minute please leave us a review here:

    https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

    We certainly appreciate it!

    Cheers.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘WooCommerce features have been disabled’ is closed to new replies.

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