Woocommerce error configuration b.Spinner
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Hello,
I am experiencing an issue on my WordPress site related to the WooCommerce plugin. The following error appears in the browser console:
TypeError: undefined is not an object (evaluating ‘b.Spinner’)
The error occurs even when all other plugins are disabled, and the theme is set to a default one like Twenty Twenty-One. I have already cleared the cache, reinstalled WooCommerce, and updated WordPress and plugins, but the issue persists.
Could you help me identify the cause and resolve it?
Thank you.
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Hi @provaxxx
Thanks for reaching out! It sounds like you’ve done a thorough job troubleshooting already. This error could be because of some custom code or a conflict we haven’t spotted yet.
The error message you’re seeing,
TypeError: undefined is not an object (evaluating ‘b.Spinner’),suggests that there’s a piece of JavaScript on your site expecting to work with an object that hasn’t been defined. In this case, it’s looking for ‘b.Spinner,’ which could represent anything defined or expected in your code or a library being used by your website. I would first suggest checking if it’s related to any custom code/snippet you have added before.If you’re stuck, we can take a closer look at your site’s build. Please send us a System Status Report from WooCommerce > Status in your dashboard and then Copy for Support.
Could you also share the URL where you noticed the issue or a screenshot of the page with the browser console visible? Looking forward to your response.
Ok ho risolto l’errore utilizzando Chrome azichè Safari.
Ora però mi trovo nella pagina di configurazione di Woocommerce e come ho notato molti altri utenti si sono trovati davanti al problema di non riuscire a selezionare il paese in cui si trova il negozio “Dove si trova il negozio?” . Il menù a tendina non mi fa ne visualizzare i paesi e se provo a scriverlo manualmente non trova niente. Ho controllato nelle impostazioni la mia localizzazione, ho provato a disattivare tutti i plugin, utilizzare un tema di base di wordpress ma il problema persiste. Ho cancellato la cache, ho aggiornato i permalink nelle impostazioni di wordpress ma non riesco a sbloccare questa parte, il mio negozio è pronto ma non posso utilizzarlo perchè non riesco andare avanti nella configurazione! Grazie.
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InnoDB<br>ajk_yith_wapo_blocks: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>ajk_yith_wapo_blocks_assoc: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>ajk_yith_wcas_data_index_lookup: Dati: 0.16MB + indice: 0.02MB + motore InnoDB<br>ajk_yith_wcas_index_relationship: Dati: 0.06MB + indice: 0.03MB + motore InnoDB<br>ajk_yith_wcas_index_token: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>ajk_yith_wcas_query_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>ajk_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>ajk_yith_wcwl_lists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB Post Type Counts<br><br>attachment: 141<br>customize_changeset: 3<br>custom_css: 3<br>elementor_library: 1<br>is_search_form: 4<br>iubenda_form: 2<br>mailpoet_page: 1<br>ml-slide: 12<br>ml-slider: 3<br>nav_menu_item: 28<br>page: 41<br>post: 2<br>product: 45<br>product_variation: 272<br>revision: 1237<br>seedprod: 1<br>shop_order: 2<br>spice_post_slider: 1<br>um_directory: 1<br>um_form: 4<br>watermark: 1<br>wpforms: 1<br>wp_block: 1<br>wp_font_face: 36<br>wp_font_family: 12<br>wp_global_styles: 1<br>wp_navigation: 2<br>wp_template: 2<br>yith_wcan_preset: 2 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (14)<br><br>Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: di SeedProd – 6.18.12<br>Delete Me: di Clinton Caldwell – 3.2<br>Duplica pagina: di mndpsingh287 – 4.5.4<br>Flexy Breadcrumb: di PressTigers – 1.2.1<br>Health Check & Troubleshooting: di The WordPress.org community – 1.7.1<br>iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more: di iubenda – 3.11.3<br>Jetpack: di Automattic – 14.1<br>Loco Translate: di Tim Whitlock – 2.6.14<br>Really Simple Security: di Really Simple Security – 9.1.4<br>Simple Banner: di Ryan Petersen – 3.0.4<br>WPC Fly Cart for WooCommerce: di WPClever – 5.9.0<br>WooCommerce: di Automattic – 9.5.1<br>WP Fastest Cache: di Emre Vona – 1.3.3<br>YellowPencil: di WaspThemes – 7.6.5 Inactive Plugins (14)<br><br>Akismet Anti-spam: Spam Protection: di Automattic - Anti-spam Team – 5.3.5<br>CookieYes | GDPR Cookie Consent: di CookieYes – 3.2.8<br>MailPoet: di MailPoet – 5.5.2<br>MaxButtons: di Max Foundry – 9.8.1<br>MC4WP: Mailchimp for WordPress: di ibericode – 4.9.20<br>MyPopUps: di Inisev – 1.2.7<br>Popup Box: di Popup Box Team – 5.0.9<br>Popup Box: di Wow-Company – 3.2.4<br>Shortcode in Menus: di Gagan Deep Singh – 3.5.1<br>TI WooCommerce Wishlist: di TemplateInvaders – 2.9.2<br>WooCommerce.com Update Manager: di Automattic – 1.0.3<br>WooCommerce PayPal Payments: di WooCommerce – 2.9.5<br>WooPayments: di WooCommerce – 8.6.1<br>WordPress Importer: di wordpressdotorg – 0.8.3 Must Use Plugins (1)<br><br>Health Check Troubleshooting Mode: di – 1.9.2 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 giorni<br>Level threshold: –<br>Log directory size: 2 MB WC Pages<br><br>Shop base: ❌ La visibilità della pagina dovrebbe essere pubblica<br>Carrello: #42 - /carrello/ - Contiene lo shortcode [woocommerce_cart]<br>Pagamento: #43 - /checkout/ - Contiene lo shortcode [woocommerce_checkout]<br>Il mio account: #44 - /mio-account/<br>Termini e condizioni: ❌ La visibilità della pagina dovrebbe essere pubblica Theme<br><br>Name: Ashe Pro<br>Version: 3.7.9<br>Author URL: https://wp-royal-themes.com/<br>Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente<br>ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child<br><br>Theme type: Tema classico<br>WooCommerce Support: ✔ Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br><br>Daily Cron: ✔ Next scheduled: 2025-01-02 07:05:47 +01:00<br>Options: ✔<br>Notes: 150<br>Onboarding: - Action Scheduler<br><br>Operazione annullata: 2<br>Oldest: 2024-12-27 14:38:01 +0100<br>Newest: 2024-12-27 19:55:31 +0100<br><br>Completato: 472<br>Oldest: 2024-12-01 14:23:38 +0100<br>Newest: 2025-01-01 02:11:45 +0100<br><br>Operazione non riuscita: 38<br>Oldest: 2023-05-09 16:18:25 +0200<br>Newest: 2024-11-14 20:47:06 +0100<br><br>In attesa: 1<br>Oldest: 2025-01-02 02:11:45 +0100<br>Newest: 2025-01-02 02:11:45 +0100 Status report information<br><br>Generated at: 2025-01-01 14:12:50 +01:00<br>Hi there,
I understand your concern. This issue has been reported by several users, and many were able to resolve it by reinstalling WooCommerce and PHP, as mentioned here: WooCommerce Setup Wizard Missing Countries.
Additionally, some users resolved the issue by reinstalling their entire server environment. For reference, you can check this thread: Country/Region Dropdown Box Does Not Show Up.
Could you please try clearing the server-side cache? If the issue persists, consider reinstalling WooCommerce, PHP, and the server, as outlined in the referenced threads.
Also, please note that you can use the WooCommerce store without completing the setup wizard. The setup wizard is primarily designed to simplify the initial configuration process, but it is not mandatory for the functionality of the store.
Thank youC’è un problema, quando salto la configurazione la pagina si ricarica e devo per forza eseguire l’operazione perchè WooCommerce vuole sapere in che paese ricevo i pagamenti.
Ho la versione Php 8.3, ho fatto il reset ma nulla e sinceramente non voglio reinstallare l’intero server, non sono un professionista e non voglio fare danni al sito! Altre soluzioni?
Hi @provaxxx ,
I’m so sorry you’re running into trouble with the Country/Region dropdown in your WooCommerce setup! That must be frustrating, but I’d love to help you get it sorted out.
Since you’ve already taken some troubleshooting steps, here are a few more things to try that might do the trick:
- Check your selling locations: Head to WooCommerce > Settings > General and make sure “Selling location(s)” is set to “Sell to all countries”. If it’s set to “Sell to specific countries,” double-check that the correct countries are selected.
- Disable maintenance mode: If your server is in maintenance mode, this can block certain functions. Try turning it off and see if that resolves the issue. This thread might also help: The Country/Region dropdown won’t appear in setup wizard.
- Manually set your store location: If the setup wizard isn’t working, you can bypass it. Go to WooCommerce > Settings > General and enter your store’s address details manually, then save changes.
- Check for console errors: Sometimes, JavaScript errors can cause dropdowns to stop working. You can check for errors by right-clicking anywhere on the page, selecting “Inspect”, and going to the “Console” tab. Reload the WooCommerce setup page and look for any error messages that appear there.
- Ask your hosting provider: It’s a good idea to confirm with your hosting provider that your server is configured correctly for WordPress and WooCommerce, as certain functionalities may be restricted by the server.
- You can also try using a different browser to rule out the possibility that an extension is blocking the functionality.”
Please give these a try and let me know how it goes!
Purtroppo tutte le soluzione che hai cercato di darmi non hanno purtroppo funzionato, ho chiesto l mio provider di aiutarmi e ancora devo attendere una risposta, qualcuno riesce ad aiutarmi? A breve vorrò lanciare il mio sito ma purtroppo ho questo problema!
Hi @provaxxx
Thanks for your reply and for the added information. I see that you’re still having issues with installation and setup. Could you try these steps to see if they fix the issue:
- Uninstall the WooCommerce, then reinstall it using the latest version or follow this guide.
- Clear your browser cache to rule out any visual errors caused by cached data.
- Run the setup wizard again to check if it works.
If possible, try recording your screen using a tool like loom.com and share the video here (if the issue persists). This will help us see exactly what happens on your end during the setup process.
I also noticed something in the system status report you shared (though it might not be directly related). The max upload size on your server is set to 2 MB. You might want to increase it, as a common setting is usually between 64 MB and 128 MB. If you’re not sure how to change this, your hosting provider can help.
Let us know how it goes.
Il mio provider non risponde e non riesco a risolvere questa situazione, non è possibile non riuscirci… Qualcuno riesci a capirci qualcosa?
Hi @provaxxx ,
I understand how frustrating this situation must be for you, and I’m here to help resolve it! To better understand the issue, could you please:
1. Share a screenshot of the Country/Region dropdown.
2. Open your browser console (you can follow this guide: https://balsamiq.com/support/faqs/browserconsole/) and share a screenshot of any errors using https://snipboard.io.
Looking forward to your reply!
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data.min.js?ver=7c62e39de0308c73d50c:2 Store "core/interface" is already registered.
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deprecated.min.js?ver=e1f84915c5e8ae38964c:2selectcontrol in@wordpress/data-controlsis deprecated since version 5.7. Please use built-inresolveSelectcontrol in@wordpress/datainstead.
i @ deprecated.min.js?ver=e1f84915c5e8ae38964c:2
/wp-json/jetpack/v4/jitm?message_path=wp%3Awoocommerce_page_wc-admin%3Aadmin_notices&query=page%253Dwc-admin%252Cpath%253D%25252Fsetup-wizard&full_jp_logo_exists=false&_wpnonce=d0b8208f7f:1 Failed to load resource: the server responded with a status of 508 ()
/wp-json/wc-admin/options?options=woocommerce_admin_transient_notices_queue%2Cwoocommerce_admin_install_timestamp&_locale=user:1 Failed to load resource: the server responded with a status of 508 ()
/wp-json/wc-analytics/data/countries?_locale=user:1 Failed to load resource: the server responded with a status of 508 ()
/wp-json/wc-admin/onboarding/free-extensions?_locale=user:1 Failed to load resource: the server responded with a status of 508 ()
/wp-json/wc-admin/options?options=blogname%2Cwoocommerce_onboarding_profile%2Cwoocommerce_default_country%2Cwoocommerce_allow_tracking&_locale=user:1 Failed to load resource: the server responded with a status of 508 ()
deprecated.min.js?ver=e1f84915c5e8ae38964c:2 Bottom margin styles for wp.components.CheckboxControl is deprecated since version 6.7 and will be removed in version 7.0. Note: Set the__nextHasNoMarginBottomprop to true to start opting into the new styles, which will become the default in a future version.
i @ deprecated.min.js?ver=e1f84915c5e8ae38964c:2
deprecated.min.js?ver=e1f84915c5e8ae38964c:2 Bottom margin styles for wp.components.TextControl is deprecated since version 6.7 and will be removed in version 7.0. Note: Set the__nextHasNoMarginBottomprop to true to start opting into the new styles, which will become the default in a future version.
i @ deprecated.min.js?ver=e1f84915c5e8ae38964c:2
DevTools failed to load source map: Could not load content for https://widgets.wp.com/notifications/build.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load source map: Could not load content for https://widgets.wp.com/notifications/build.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
admin.php:1 Failed to load resource: the server responded with a status of 508 ()
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