Title: Woocommerce Empty Cart Error
Last modified: May 8, 2019
---
# Woocommerce Empty Cart Error
* Resolved [garrett223](https://wordpress.org/support/users/garrett223/)
* (@garrett223)
* [7 years, 1 month ago](https://wordpress.org/support/topic/woocommerce-empty-cart-error/)
* As stated in the title, My website is getting an empty cart error, products can
be added to the cart, however when clicking the cart page, the car shows up empty
*
* What I’ve already done to solve the problem
- I’ve test for theme conflicts
- I’ve tested for plugin conlficts
- I had a GoDaddy Customer Service clear the server cache
- I’ve cleared WC Transients, Cleared Expired Transients, Cleared Customer Sessions
- Flushed Permalinks
- Checked for spaces in end-points
-
- Website Information
- The site is hosted on GoDaddy with a managed WordPress plan
- Plugins
* 1. Classic Editor
2. Code Snippets
3. Facebook For Woocommerce extenstion
4. Full Width Page Template
5. Really Simple SSL
6. Search Engine Visibility – Standard Godaddy Plugin
7. Shortcoder
8. The SEO Framework
9. Wordfence Security
10. YMM Search
* Must Use Plugins/Drop in Plugins
- object-cache.php APCu Object Cache
- advanced-cache.php – inactive
- System Plugin
- Additional Software Services Used Site
- Google Analytics in header php file
Intercom chat system in header php file
cincopa photo galleries in the body of any page that requires a gallery
- Woocommerce System Report
- ```
### WordPress Environment ###
WordPress address (URL): https://nucarcommercial.com
Site address (URL): https://nucarcommercial.com
WC Version: 3.6.2
Log Directory Writable: ✔
WP Version: ❌ 5.1.1 - There is a newer version of WordPress available (5.2)
WP Multisite: –
WP Memory Limit: 1,000 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.2.15
PHP Post Max Size: 64 MB
PHP Time Limit: 400
PHP Max Input Vars: 1000
cURL Version: 7.45.0
OpenSSL/1.0.1e
SUHOSIN Installed: –
MySQL Version: 5.6.32-78.0-log
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 3.6.2
WC Database Prefix: wp_sfvryd0kx5_
MaxMind GeoIP Database: ✔
Total Database Size: 782.80MB
Database Data Size: 780.40MB
Database Index Size: 2.40MB
wp_sfvryd0kx5_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_commentmeta: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_comments: Data: 0.00MB + Index: 0.01MB
wp_sfvryd0kx5_links: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_ms_snippets: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_options: Data: 2.31MB + Index: 0.05MB
wp_sfvryd0kx5_postmeta: Data: 2.58MB + Index: 0.69MB
wp_sfvryd0kx5_posts: Data: 772.32MB + Index: 0.83MB
wp_sfvryd0kx5_snippets: Data: 0.23MB + Index: 0.00MB
wp_sfvryd0kx5_termmeta: Data: 0.11MB + Index: 0.08MB
wp_sfvryd0kx5_terms: Data: 0.05MB + Index: 0.09MB
wp_sfvryd0kx5_term_relationships: Data: 0.07MB + Index: 0.15MB
wp_sfvryd0kx5_term_taxonomy: Data: 0.03MB + Index: 0.03MB
wp_sfvryd0kx5_usermeta: Data: 0.04MB + Index: 0.02MB
wp_sfvryd0kx5_users: Data: 0.00MB + Index: 0.01MB
wp_sfvryd0kx5_wc_download_log: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wc_product_meta_lookup: Data: 0.04MB + Index: 0.05MB
wp_sfvryd0kx5_wc_webhooks: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wfblockediplog: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wfblocks7: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wfconfig: Data: 0.99MB + Index: 0.02MB
wp_sfvryd0kx5_wfcrawlers: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wffilechanges: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wffilemods: Data: 0.65MB + Index: 0.14MB
wp_sfvryd0kx5_wfhits: Data: 0.45MB + Index: 0.08MB
wp_sfvryd0kx5_wfhoover: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wfissues: Data: 0.01MB + Index: 0.01MB
wp_sfvryd0kx5_wfknownfilelist: Data: 0.31MB + Index: 0.05MB
wp_sfvryd0kx5_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wflocs: Data: 0.01MB + Index: 0.00MB
wp_sfvryd0kx5_wflogins: Data: 0.07MB + Index: 0.02MB
wp_sfvryd0kx5_wfnotifications: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wfpendingissues: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wfreversecache: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wfsnipcache: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_wfstatus: Data: 0.11MB + Index: 0.05MB
wp_sfvryd0kx5_wftrafficrates: Data: 0.00MB + Index: 0.00MB
wp_sfvryd0kx5_ymm: Data: 0.01MB + Index: 0.02MB
### Post Type Counts ###
attachment: 778
custom_css: 5
custom-css-js: 4
customize_changeset: 800
jetpack_migration: 2
nav_menu_item: 39
page: 152
post: 2
product: 374
product_variation: 144
revision: 6503
scheduled-action: 8
shop_order: 1
um_directory: 1
um_form: 3
wpcm_vehicle: 2
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (11) ###
The SEO Framework: by Sybre Waaijer – 3.2.4
Classic Editor: by WordPress Contributors – 1.4
Code Snippets: by Shea Bunge – 2.13.3
Facebook for WooCommerce: by Facebook – 1.9.12 – Not tested with the active version of WooCommerce
Fullwidth Page Templates: by Brainstorm Force – 1.0.3
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.1.5
Search Engine Visibility: by GoDaddy – 0.5
Shortcoder: by Aakash Chakravarthy – 4.4
WooCommerce: by Automattic – 3.6.2
Wordfence Security: by Wordfence – 7.2.5
YMM Search: by Pektsekye – 1.0.10 – Not tested with the active version of WooCommerce
### Inactive Plugins (0) ###
### Dropin Plugins (2) ###
advanced-cache.php: advanced-cache.php
object-cache.php: APCu Object Cache
### Must Use Plugins (1) ###
System Plugin: by – 3.9.5
### Settings ###
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ✔
### WC Pages ###
Shop base: #11700 - /shop/
Cart: #1076 - /my-cart/
Checkout: #11687 - /checkout-2/
My account: #1078 - /my-account/
Terms and conditions: #1080 - /terms-and-conditions/
### Theme ###
Name: Storefront
Version: 2.4.6
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Overrides: –
### Action Scheduler ###
Complete: 7
Oldest: 2019-04-23 04:25:26 +0000
Newest: 2019-05-07 04:33:47 +0000
Pending: 1
Oldest: 2019-05-14 04:33:47 +0000
Newest: 2019-05-14 04:33:47 +0000
Canceled: 0
Oldest: –
Newest: –
In-progress: 0
Oldest: –
Newest: –
Failed: 0
Oldest: –
Newest: –
```
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-empty-cart-error%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 2 replies - 1 through 2 (of 2 total)
* [madeincosmos](https://wordpress.org/support/users/madeincosmos/)
* (@madeincosmos)
* Automattic Happiness Engineer
* [7 years ago](https://wordpress.org/support/topic/woocommerce-empty-cart-error/#post-11559634)
* Hi [@garrett223](https://wordpress.org/support/users/garrett223/),
* I just tried adding some products to cart, and I can see the product is appearing
there correctly:
* Screenshot: [https://cld.wthms.co/4DOub0](https://cld.wthms.co/4DOub0)
* Have you solved your problem already, or does it only happen for some certain
products? If you’re still seeing this behavior, please send a link to an affected
product, and the link that will appear on top of [https://www.whatsmybrowser.org](https://www.whatsmybrowser.org)
* Cheers!
* [madeincosmos](https://wordpress.org/support/users/madeincosmos/)
* (@madeincosmos)
* Automattic Happiness Engineer
* [7 years ago](https://wordpress.org/support/topic/woocommerce-empty-cart-error/#post-11587482)
* We haven’t heard back from you in a while, so I’ll mark this thread as resolved
now. If you have some more questions, feel free to start a new one.
* Cheers!
Viewing 2 replies - 1 through 2 (of 2 total)
The topic ‘Woocommerce Empty Cart Error’ is closed to new replies.
* 
* [WooCommerce](https://wordpress.org/plugins/woocommerce/)
* [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
* [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
* [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)
* 2 replies
* 2 participants
* Last reply from: [madeincosmos](https://wordpress.org/support/users/madeincosmos/)
* Last activity: [7 years ago](https://wordpress.org/support/topic/woocommerce-empty-cart-error/#post-11587482)
* Status: resolved