Support » Plugin: WooCommerce » Woocommerce Emails Are Only Available in Plain Text as of Today

  • Resolved woochilles

    (@woochilles)


    Hi there,
    as of today all my WooCommerce Emails are sent in plain/text. In the Email-Configuration the options for HTML are gone. Plain/Text is the only option. Has anyone experienced the same issue? Maybe some other plugin update interfered with WooCommerce.
    BR Peter

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter woochilles

    (@woochilles)

    Ok, I dug further into the Problem and can provide more information:

    WordPress indicates:

    Your server does not have the DOMDocument class enabled – HTML/Multipart emails, and also some extensions, will not work without DOMDocument.

    However, the dom and xml php modules are installed and active. I restarted the server a couple times. PHP version is 8.02 cli.

    These are the active modules:

    calendar
    Core
    ctype
    curl
    date
    dom
    exif
    FFI
    fileinfo
    filter
    ftp
    gettext
    hash
    iconv
    imagick
    json
    libxml
    openssl
    pcntl
    pcre
    PDO
    pdo_pgsql
    pgsql
    Phar
    posix
    readline
    Reflection
    session
    shmop
    SimpleXML
    sockets
    sodium
    SPL
    standard
    sysvmsg
    sysvsem
    sysvshm
    tokenizer
    xml
    xmlreader
    xmlwriter
    xsl
    Zend OPcache
    zlib

    Plugin Support Ena P (a11n)

    (@drwpcom)

    Hi @woochilles. Sorry that we missed your initial post. This appears to be a server configuration issue. In some other threads, installing php-xml helped. You may want to try that if you have not resolved the issue.

    Thread Starter woochilles

    (@woochilles)

    Thanks @drwpcom, it was a server configuration issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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