Title: woocommerce email problems
Last modified: August 31, 2016

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# woocommerce email problems

 *  [TuijlA](https://wordpress.org/support/users/tuijla/)
 * (@tuijla)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/woocommerce-email-problems/)
 * Hello,
 * I have installed woocommerce and when i buy a product with the email from the
   homepage everything goes good. But when i use another email i didn’t anything.
   Can someone help me. Thank you. Ada
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/woocommerce-email-problems/#post-7384377)
 * Emails send when the order status is changed to ‘processing’, ‘on-hold’ or ‘completed’.
   Check your orders have this status.
 * You can see if emails are ‘sending’ but you’re just not receiving them with [https://wordpress.org/plugins/wp-mail-logging/](https://wordpress.org/plugins/wp-mail-logging/)
   Don’t forget to check your spam box.
 * If not spammed, but logged as sending, it may be a server issue. Try using a 
   different method of email sending with [https://wordpress.org/plugins/wp-smtp/](https://wordpress.org/plugins/wp-smtp/)
 * You can also combine [https://wordpress.org/plugins/wp-smtp/](https://wordpress.org/plugins/wp-smtp/)
   with [https://www.mandrill.com/](https://www.mandrill.com/) or [https://www.mailgun.com/](https://www.mailgun.com/)
   for improved deliverability and logging. I recommend this anyway.

Viewing 1 replies (of 1 total)

The topic ‘woocommerce email problems’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * Last activity: [9 years, 12 months ago](https://wordpress.org/support/topic/woocommerce-email-problems/#post-7384377)
 * Status: not resolved