Woocommerce elavon converge payment giving curl issue

I’m using elavon converge in woo commerce plugins for payment. I’ve increased user execution time in user.ini and php.ini, but still facing same issue. Here is the error below i’m getting in woo commerce log.

07-01-2020 @ 10:09:59 - cURL error 28: Resolving timed out after 10000 milliseconds
07-01-2020 @ 10:13:17 - Request
method: POST
uri: https://api.convergepay.com/VirtualMerchant/processxml.do
user-agent: WooCommerce-Elavon-Converge/2.5.0 (WooCommerce/4.2.2; WordPress/5.4.2)
headers: Array
(
    [Referer] => https://mysiteurl.com
)
body: xmldata=<txn><ssl_transaction_type>ccsale</ssl_transaction_type><ssl_merchant_id>2108050</ssl_merchant_id><ssl_user_id>sobelweb</ssl_user_id><ssl_pin>****************************************************************</ssl_pin><ssl_vendor_id>scskyver</ssl_vendor_id><ssl_invoice_number>6380</ssl_invoice_number><ssl_amount>90.00</ssl_amount><ssl_salestax>0</ssl_salestax><ssl_first_name>vipul</ssl_first_name><ssl_last_name>khodifad</ssl_last_name><ssl_company></ssl_company><ssl_avs_address>asdasd</ssl_avs_address><ssl_address2></ssl_address2><ssl_city>asdasd</ssl_city><ssl_state>NM</ssl_state><ssl_avs_zip>53202</ssl_avs_zip><ssl_country>USA</ssl_country><ssl_email>vipul.cyblance@gmail.com</ssl_email><ssl_phone>234234414</ssl_phone><ssl_cardholder_ip>202.147.181.242</ssl_cardholder_ip><ssl_customer_code>6380</ssl_customer_code><ssl_card_number>4***********0002</ssl_card_number><ssl_exp_date>1224</ssl_exp_date><ssl_cvv2cvc2_indicator>1</ssl_cvv2cvc2_indicator><ssl_cvv2cvc2>***</ssl_cvv2cvc2></txn>
duration: 10.27836s

07-01-2020 @ 10:13:17 - Response
code:
message:
headers:
body:

• This topic was modified 3 years, 9 months ago by aliabbas209.
• This topic was modified 3 years, 9 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not a Requests and Feedback topic