Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » WooCommerce | Don’t see the secure PayPal browser issue

  • Resolved zainabadin30

    (@zainabadin30)


    Hi,
    We are facing an issue with out website where users see the following error on a pop-up when they click on PayPal button on checkout page:
    “Don’t See the Secure PayPal Browser? We’ll help you relaunch the windows to complete your purchase”
    And then that pop-up disappears within a second. Here is the screenshot: https://prnt.sc/ubm4lj
    Can anyone help us with this issue?
    We are using WooCommerce 4.4.1 and SSL is enabled on the site.
    Quick help would be appreciated.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there!

    Thanks for getting in touch with us.

    Could you copy and paste your site’s system status report into this thread? You can get it from your dashboard by going to WooCommerce—> Status.

    Also, is this happening on all browsers?

    Looking forward to hearing from you!

    Ross

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

    any idea how to resolve this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
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