Title: WooCommerce data update Last modified: August 19, 2017 --- # WooCommerce data update * [cw_mcdowwll](https://wordpress.org/support/users/cw_mcdowwll/) * (@cw_mcdowwll) * [8 years, 12 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/) * at the top of my wordpress dashboard i have the following notice: * WooCommerce data update – Your database is being updated in the background. Taking a while? Click here to run it now. * i’ve waited at least 6 hrs and it’s still there. any ideas? * ``` ### WordPress Environment ### Home URL: http://www.kclwoods.com Site URL: http://www.kclwoods.com/20wp15 WC Version: 3.1.2 Log Directory Writable: ✔ WP Version: 4.8.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 5.6.27 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.38.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 5.6.35 Max Upload Size: 8 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.1.1 WC Database Prefix: wp_ woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔ ### Security ### Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (12) ### Child Theme Configurator: by Lilaea Media – 2.2.8.1 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 6.2.2 Jetpack by WordPress.com: by Automattic – 5.2.1 Storefront Powerpack: by WooCommerce – 1.4.1 WooCommerce Colors: by WooThemes – 1.0.6 WooCommerce Services: by Automattic – 1.7.0 WooCommerce USPS Shipping: by WooCommerce – 4.4.8 WooCommerce: by Automattic – 3.1.2 Wordfence Security: by Wordfence – 6.3.16 Yoast SEO: by Team Yoast – 5.2 WP Maintenance Mode: by Designmodo – 2.0.9 WPS Hide Login: by Remy Perona for WPServeur – 1.1.7 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #4 - /about-us/shop/ Cart: #5 - /cart/ Checkout: #6 - /checkout/ My account: #7 - /my-account/ ### Theme ### Name: Storefront Child v2 01/17 Version: 2.1.7.1485639215 Author URL: https://woocommerce.com/ Child Theme: ✔ Parent Theme Name: Storefront Parent Theme Version: 2.2.4 Parent Theme Author URL: https://woocommerce.com/ WooCommerce Support: ✔ ### Templates ### Overrides: – ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-data-update-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * [kursora](https://wordpress.org/support/users/kursora/) * (@kursora) * [8 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/#post-9430056) * What happens when you click on `Click here to run it now.`? * Thread Starter [cw_mcdowwll](https://wordpress.org/support/users/cw_mcdowwll/) * (@cw_mcdowwll) * [8 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/#post-9433418) * it drops me in the woocommerce settings page. where i can make whatever changes and hit save. * but while i’m in there it still says that message at the top of the screen and if i hit the save button it just says that my changes were saved but still shows that message. * [lonwi](https://wordpress.org/support/users/lonwi/) * (@lonwi) * [8 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/#post-9433852) * I have the same issue. The message is still there even after few days. * Thread Starter [cw_mcdowwll](https://wordpress.org/support/users/cw_mcdowwll/) * (@cw_mcdowwll) * [8 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/#post-9436303) * i’ve also noticed that the reported hard drive usage is increasing dramatically. as in space used in that account. * Thread Starter [cw_mcdowwll](https://wordpress.org/support/users/cw_mcdowwll/) * (@cw_mcdowwll) * [8 years, 11 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/#post-9439130) * ok looks like the space issue was from an error_log in wp-admin. * and my issue was a corrupt database which i resolved by editing my wp-config. php file from the root folder of my wordpress install and added * `define('WP_ALLOW_REPAIR', true);` * to the end of the file just before the `if ( !defined('ABSPATH') )` line. * then in the browser went to [http://yoursite.com/wp-admin/maint/repair.php](http://yoursite.com/wp-admin/maint/repair.php)( of course i put in my domain name in the place of ‘yoursite.com’) * and ran the database repair and then ran the database repair & optimize. * went back to wordpress dashboard and ran the update again and the message went away. * thanks for your time! * [Marty](https://wordpress.org/support/users/bozzmedia/) * (@bozzmedia) * [8 years, 9 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/#post-9664453) * We’re having the same issues on a site after a recent WC update. Repaired & optimized DB. No change. Cleared every cache server and browser side. No change. No debug messages when debug is turned on. * Anyone else find a culprit? Thanks! * [narkanister](https://wordpress.org/support/users/narkanister/) * (@narkanister) * [8 years, 6 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/#post-9962159) * Increasing memory worked for me: * wp-config.php * define( ‘WP_MEMORY_LIMIT’, ‘325M’ ); Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘WooCommerce data update’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3640790) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [database](https://wordpress.org/support/topic-tag/database/) * [update](https://wordpress.org/support/topic-tag/update/) * 7 replies * 5 participants * Last reply from: [narkanister](https://wordpress.org/support/users/narkanister/) * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/woocommerce-data-update-2/#post-9962159) * Status: not resolved