Support » Plugin: BetterDocs - Best Documentation & Knowledge Base Plugin » Woocommerce Dashboard links not working

  • Resolved vivdesign

    (@vivdesign)


    After installing the BetterDocs plugin the Account Endpoint links on the WooCommerce Dashboard have stopped working. Can you please advise.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @vivdesign ,

    Can you please explain more with screenshots what issue you’re facing in Account Endpoint in WooCommerce Dashboard that stopped working on your end so that I can understand better.

    Thanks!

    Thread Starter vivdesign

    (@vivdesign)

    The dashboard links on the left hand side as shown here
    View screen

    • This reply was modified 1 year, 9 months ago by vivdesign.
    Plugin Support rafinkhan

    (@rafinkhan)

    @vivdesign,

    Hi, there. I have checked from my end and WooCommerce Dashboard links seem to be working fine as expected even with BetterDocs on. Check out this screenshot: https://d.pr/i/wWgJs6

    BetterDocs doesn’t have any relation with WooCommerce by the way. So, conflict is very unlikely. So, please deactivate BetterDocs or check for conflicts with other plugins and try again.

    Thank you!

    Thread Starter vivdesign

    (@vivdesign)

    Thank you for your reply.
    When i deactivate BetterDocs the WooCommerce my account links work again and then they stop working when i activate BetterDocs.

    Plugin Support rafinkhan

    (@rafinkhan)

    @vivdesign,

    I suppose something else is conflicting as well. Can ya try just with BetterDocs and WooCommerce active & check whether the issue exists or not?

    If so, please contact our support team here for further debugging: wpdeveloper.net/support/

    Thank you!

    Thread Starter vivdesign

    (@vivdesign)

    I tried as you suggested and it looks like the problem happens when both BetterDocs and WordPress Download Manager are activated. Is there a conflict with these plugins?

    Plugin Support rafinkhan

    (@rafinkhan)

    @vivdesign,

    Hi, there. Sorry for the delayed response. So, has your issue been resolved yet?

    I have actually just tested BetterDocs & WooCommerce with WordPress Download Manager plugin. The account dashboard links to be working as expected.

    Can you please make sure that you have all the plugins up-to-date?

    If the issue still exists, we will have to investigate your website. Please contact our support here for further investigation: wpdeveloper.net/support/

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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