Support » Plugin: WooCommerce » Woocommerce creates more category/product pages: I can’t access or delete

  • Resolved Tim Hupkes

    (@tim983)


    Every time I change something via a different platform (which allows me to access my website and also change url’s and such) Woocommerce adds new pages of products or categories instead of overwriting the one I am changing. This is absolutely sh*t, because it ruins my SEO (they’re all copies of each other, so there are many the same H1’s). Also, I don’t want more ‘pages’ of products or categories than are necessary.

    Is there anything I can do to access these and delete them?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • You’ll probably need to give a bit more information.

    What do you mean by ‘via a different platform’?

    Plugin Support Margaret S. woo-hc

    (@margaretwporg)

    Hi @tim983

    If I understood correctly, you are having the provision of accessing/updating your website form another platform than WordPress/WooCommerce itself?

    It is not a good idea from the angle of security and I’d advise you to revoke such access!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thread Starter Tim Hupkes

    (@tim983)

    @margaretwporg Thanks for your reaction and I am sorry for not reaction anymore. I found myself immerged in IT problems all of a sudden.
    This other platform is an IT (learning) company. I am following an SEO challenge with them and can now see of sorts of things.

    I hadn’t responded yet because I am not really sure if woocommerce is adding automatically (instead of deleting). What I see at this platform are things like this:
    http://Www.timhupkes.com/cute-cars/Delahaye
    http://Www.timhupkes.com/cute-cars/Delahaye1
    http://Www.timhupkes.com/cute-cars/Delahaye2

    Instead of an url being overwritten. The platform is very new to me, so I have more questions than answers. But it would be lovely if this topic could still be open, until I understand/solve it all.

    Thanks!

    Plugin Support Sérgio.woo-hc

    (@csnlima)

    Hi @tim983!

    The links you provided are not currently working. Can you please send them again?

    Have you tried to check your products categories? Go to Dashboard > Products > Categories

    Also, as Margaret suggested, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thread Starter Tim Hupkes

    (@tim983)

    @csnlima thanks! Those links are examples, I will get a few ‘real ones’ as soon as I find them back (have been looking but I am not very familiar with their platform)

    This is the status report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.timhupkes.com
    Site address (URL): https://www.timhupkes.com
    WC Version: 6.1.1
    REST API Version: ✔ 6.1.1
    WC Blocks Version: ✔ 6.5.2
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.0.3
    Log Directory Writable: ✔
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
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    PHP Version: 8.0.14
    PHP Post Max Size: 32 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
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    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
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    WC Database Prefix: wp_
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    ### Post Type Counts ###
    
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    product_variation: 86
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    sa_slider: 1
    shop_coupon: 1
    sp_wp_carousel: 1
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (25) ###
    
    404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.0
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.15.0
    Appointment Hour Booking: by CodePeople – 1.3.36
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    Fonts Plugin | Google Fonts Typography: by Fonts Plugin – 3.0.11
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    WebP Converter for Media: by Mateusz Gbiorczyk – 4.1.1
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
    WooCommerce: by Automattic – 6.1.1
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    WP Cloudflare Super Page Cache: by Optimole – 4.5.7
    WP Content Copy Protection & No Right Click: by wp-buy – 3.4.3
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    WPForms Lite: by WPForms – 1.7.2
    
    ### Inactive Plugins (4) ###
    
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    Polylang: by WP SYNTEX – 3.1.3
    WooCommerce Order Test: by WP Fix It – 1.6
    XML Sitemaps: by Auctollo – 4.1.1
    
    ### Must Use Plugins (1) ###
    
    WordPress automation by Installatron: by  –
    
    ### Settings ###
    
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    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
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    grouped (grouped)
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    ### WC Pages ###
    
    Shop base: #4319 - /shop/
    Basket: #4320 - /basket/
    Checkout: #4321 - /checkout/
    My account: #4322 - /my-account/
    Terms and conditions: #512 - /algemene-voorwaarden/
    
    ### Theme ###
    
    Name: Twenty Seventeen Child
    Version: 1.0.0
    Author URL: http://timhupkes.com
    Child Theme: ✔
    Parent Theme Name: Twenty Seventeen
    Parent Theme Version: 2.8
    Parent Theme Author URL: https://en-gb.wordpress.org/
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    Oldest: 2021-12-24 13:43:05 +0000
    Newest: 2022-01-23 14:17:31 +0000
    
    Pending: 6
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    Newest: 2022-01-30 14:15:00 +0000
    
    ### Status report information ###
    
    Generated at: 2022-01-23 15:20:59 +01:00
    

    @tim983

    Thanks for sharing the system status.

    If you make this same type of URL changes directly on your WordPress site, does the same issue happen?

    If no, It’s highly possible the other platform integrates with WooCommerce via APIs.
    If so, can you reach out to their support team to help investigate what the issue could be?

    Thread Starter Tim Hupkes

    (@tim983)

    @oaoyadeyi thanks. I am beginning to doubt Woocommerce is doing this! At this point in the platform I see no dubble/triple url’s. Even if I did I would redirect them (which is not an end solution, but probably will work SE0 wise)

    For now I am going to mark this topic as resolved, because I feel I have more questions than can be answered and I feel it is handy to get my brain ducks in a row first.

    Thanks for your help!

    Plugin Support Margaret S. woo-hc

    (@margaretwporg)

    Thanks for letting us know.

    Feel free to create a new thread for any other questions.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Woocommerce creates more category/product pages: I can’t access or delete’ is closed to new replies.