Support » Plugin: WooCommerce » Woocommerce coupons automatically dissapear after 1 use.

  • Resolved jmeijerink7

    (@jmeijerink7)


    Hi WooCommerce community,

    We’ve noticed that WooCommerce coupons automatically disappear from our coupons overview after a customer uses that coupon. It doesn’t get deleted, at least I cant find it in the trash file. It just disappears?

    I tried disabling the plugins SG Optimizer en WP Rocket because I suspected it to be a cache issue. Disabling those plugins didn’t resolve anything.

    Has anyone experienced this problem before?

    I would love the help!

    Thanks in advance.


    ### WordPress Environment ###

    WordPress address (URL): https://www.eenmaatjeminder.nl
    Site address (URL): https://www.eenmaatjeminder.nl
    WC Version: 4.7.0
    REST API Version: ✔ 4.7.0
    WC Blocks Version: ✔ 3.6.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.6.3
    Log Directory Writable: ✔
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: nl_NL
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.12
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips

    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 4.7.0
    WC Database Prefix: _CUH_
    Totale databasegrootte: 30.73MB
    Database datagrootte: 26.11MB
    Database index grootte: 4.62MB
    _CUH_woocommerce_sessions: Data: 10.02MB + Index: 1.23MB + Engine InnoDB
    _CUH_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_woocommerce_downloadable_product_permissions: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    _CUH_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    _CUH_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _CUH_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_actionscheduler_actions: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
    _CUH_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    _CUH_actionscheduler_logs: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    _CUH_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    _CUH_comments: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
    _CUH_convertkit_user_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_ewwwio_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_options: Data: 2.02MB + Index: 0.09MB + Engine MyISAM
    _CUH_postmeta: Data: 4.56MB + Index: 0.28MB + Engine MyISAM
    _CUH_posts: Data: 1.51MB + Index: 0.09MB + Engine MyISAM
    _CUH_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_rank_math_analytics_gsc: Data: 0.30MB + Index: 0.48MB + Engine InnoDB
    _CUH_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_rank_math_internal_links: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
    _CUH_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_rank_math_sc_analytics: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    _CUH_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    _CUH_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    _CUH_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    _CUH_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_uap_affiliates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_uap_affiliate_referral_users_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_uap_banners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_campaigns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_coupons_code_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_cpm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_dashboard_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_landing_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_mlm_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_uap_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_offers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_offers_affiliates_reference: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_payments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_uap_ranks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_ranks_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_uap_referrals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_uap_ref_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_uap_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_uap_visits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_usermeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    _CUH_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    _CUH_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_wc_avatars_cache: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    _CUH_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_wc_comments_subscription: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _CUH_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_wc_download_log: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    _CUH_wc_follow_users: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    _CUH_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _CUH_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    _CUH_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _CUH_wc_phrases: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    _CUH_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_wc_users_voted: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _CUH_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wfconfig: Data: 1.54MB + Index: 0.01MB + Engine MyISAM
    _CUH_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wffilemods: Data: 2.69MB + Index: 0.51MB + Engine MyISAM
    _CUH_wfhits: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    _CUH_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    _CUH_wfknownfilelist: Data: 1.49MB + Index: 0.16MB + Engine MyISAM
    _CUH_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wflogins: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    _CUH_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _CUH_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _CUH_wfnotifications: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    _CUH_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_wfstatus: Data: 0.10MB + Index: 0.04MB + Engine MyISAM
    _CUH_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    _CUH_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

    ### Post Type Counts ###

    attachment: 500
    cartflows_flow: 1
    cartflows_step: 2
    elementor_font: 1
    elementor_library: 33
    nav_menu_item: 17
    oembed_cache: 4
    page: 33
    post: 43
    product: 1
    revision: 21
    shop_coupon: 14
    shop_order: 49
    shop_order_refund: 1
    wpdiscuz_form: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (28) ###

    Akismet Anti-Spam: door Automattic – 4.1.7
    CartFlows: door CartFlows Inc – 1.5.22 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.7.0
    Change Quantity on Checkout for WooCommerce: door Bhavik Kiri – 1.0 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.7.0
    ConvertKit for WooCommerce: door ConvertKit – 1.4.1 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.7.0
    ConvertKit: door ConvertKit – 1.9.3
    Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control: door Cybot A/S – 3.9.0
    Elementor Pro: door Elementor.com – 3.0.6
    Elementor: door Elementor.com – 3.0.13
    Site Kit by Google: door Google – 1.20.0
    Health Check & Probleemoplossing: door De WordPress.org community – 1.4.5
    Hotjar: door Hotjar – 1.0.8
    Indeed Ultimate Affiliate Pro: door WPIndeed Development – 6.5.1
    Collapse-O-Matic: door twinpictures
    baden03 – 1.7.13

    MiloTree Pop-up: door MiloTree LLC – 2.0.1
    Mollie-betalingen voor WooCommerce: door Mollie – 5.11.0
    Official Facebook Pixel: door Facebook – 2.2.1
    Retainful – Abandoned Cart Recovery Emails and Next Order Coupons: door Retainful – 2.4.0 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.7.0
    Rank Math SEO: door Rank Math – 1.0.52.2
    SG Optimizer: door SiteGround – 5.7.5
    Tawk.to Live Chat: door Tawkto – 0.4.3
    UpdraftPlus – Backup/Restore: door UpdraftPlus.Com
    DavidAnderson – 1.16.34

    Checkout Field Editor for WooCommerce: door ThemeHigh – 1.4.4 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.7.0
    WooCommerce Google Analytics Integration: door WooCommerce – 1.4.24 – Geïnstalleerde versie niet getest met actieve versie van WooCommerce 4.7.0
    WooCommerce: door Automattic – 4.7.0
    Wordfence Security: door Wordfence – 7.4.12
    WP Force SSL: door WebFactory Ltd – 1.56
    WP Rocket: door WP Media – 3.7.5
    WP User Avatar: door ProfilePress – 2.2.7

    ### Inactive Plugins (1) ###

    Grow by Mediavine, Social Pro: door Mediavine – 2.12.3

    ### Dropin Plugins (3) ###

    advanced-cache.php: advanced-cache.php
    db-error.php: db-error.php
    maintenance.php: maintenance.php

    ### Must Use Plugins (4) ###

    Endurance Browser Cache: door Mike Hansen – 0.4
    Endurance Page Cache: door Mike Hansen – 2.0.5
    Health Check Troubleshooting Mode: door – 1.7.1
    SSO: door Garth Mortensen
    Mike Hansen – 0.3

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Winkelbasis: #17 – /shop/
    Winkelmand: #18 – /cart/
    Afrekenen: #19 – /bestellen/
    Mijn account: #20 – /my-account/
    Algemene voorwaarden: #175 – /algemene-voorwaarden/

    ### Theme ###

    Name: Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ✔
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.3.0
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Canceled: 1
    Oldest: 2020-11-10 20:09:23 +0100
    Newest: 2020-11-10 20:09:23 +0100

    Complete: 300
    Oldest: 2020-10-18 02:05:02 +0200
    Newest: 2020-11-17 19:43:00 +0100

    Pending: 2
    Oldest: 2020-11-22 02:18:00 +0100
    Newest: 2020-11-23 14:03:33 +0100

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