WooCommerce Cart always says empty? Please help, major site needs to be up soon! (8 posts)

  1. seektalkdesign
    Posted 4 years ago #

    I beg you to help, this is a major site going up soon and out of nowhere the cart isn't updating

    Using WordPress 3.4 with the following info....

    WooCommerce version 1.5.4
    WordPress version WP 3.4
    Installed plugins
    Advanced Excerpt by Bas van Doren version 4.1.1,
    Akismet by Automattic version 2.5.6,
    category post shortcode by ibnuyahya version 2.3,
    Easy FancyBox by RavanH version,
    Jetpack by WordPress.com by Automattic version 1.4.2,
    Launchpad by Obox by Obox Design version 1.0.2,
    MCE Table Buttons by Jake Goldman (10up LLC) version 1.5,
    One-Click Child Theme by tychay version 1.2,
    STD Utilities by Dogan Kaya - Founder of SeekTalkDesign.com.au version .01,
    Styles with Shortcodes for WordPress by Alberto Lau (RightHere LLC) version 1.7.9 rev23212,
    Typecase by UpThemes version 0.3.7,
    UberMenu 2 - WordPress Mega Menu Plugin by Chris Mavricos, SevenSpark version,
    Widget Logic by Alan Trewartha version 0.52,
    WooCommerce Custom Product Tabs Lite by Justin Stern version 1.1.0,
    WooCommerce PayPal Pro Gateway by WooThemes version 2.1.1,
    WooCommerce by WooThemes version 1.5.4,
    WooDojo by WooThemes version 1.1.1,
    WooSidebars by WooThemes version 1.1.1,
    WordPress HTTPS by Mike Ems version 3.0.4,
    WOW Slider by WOWSlider.com version 1.5.1,
    WP PHP widget by wpxue version 1.0.2,
    WP-Table Reloaded by Tobias Bäthge version 1.9.3
    Home URL http://www.ultimateperformancesupplements.com
    Site URL https://www.ultimateperformancesupplements.com
    Force SSL Yes
    Shop Pages
    Shop base page #37 -
    Cart Page #38 - http://www.ultimateperformancesupplements.com/cart/
    Checkout Page #39 - http://www.ultimateperformancesupplements.com/checkout/
    Pay Page #45 - http://www.ultimateperformancesupplements.com/checkout/pay/
    Thanks Page #46 - http://www.ultimateperformancesupplements.com/checkout/order-received/
    My Account Page #41 - http://www.ultimateperformancesupplements.com/my-account/
    Edit Address Page #42 - http://www.ultimateperformancesupplements.com/my-account/edit-address/
    View Order Page #43 - http://www.ultimateperformancesupplements.com/my-account/view-order/
    Change Password Page #44 - http://www.ultimateperformancesupplements.com/my-account/change-password/
    Server Environment
    PHP Version 5.2.17
    Server Software Apache/2
    WP Max Upload Size 4MB
    Server upload_max_filesize 4MB
    Server post_max_size 8MB
    WP Memory Limit 64MB
    WP Debug Mode No
    WC Logging Log directory is writable.
    PHP Sessions
    Session save path /home/users/web/b35/moo.PRIVATE/cgi-bin/tmp is writable.
    Remote Posting/IPN
    fsockopen/Curl Your server has fsockopen or Curl enabled.
    WP Remote Post Check

    Any help would be great.

    I took off every plugin except wooCommerce and still the same thing. Even when I updated wooCommerce

    What the hell??

  2. kornett
    Posted 4 years ago #

    I'm having this same problem. Also seems to be the same problem with Jigoshop.
    Need help asap!

  3. Vitaliy K
    Posted 4 years ago #

    Hi there. Can you check if SESSION enabled and works on your server? I've similar problem after PHP version upgrading on my host

  4. greglu007
    Posted 4 years ago #

    was there a resolution to this problem as I just started having the same problem with WooCommerce 1.61

    The System Status is as follows:http://therahug.com/wp-content/uploads/2012/07/2012-07-21_235215.jpg

    In the PHP Session area it says the Session Save Path does not exist and to contact your host to resolve the problem.

    Is this really the cause of the problem?


  5. moonmusi
    Posted 3 years ago #

    I am also having same problem as greglu007.
    I contacted my host and they said:

    they "...noted that after pressing the checkout button, the old session
    data was deleted and the store session data was inserted to the file.
    This suggests that there is an issue with the software as it isn't
    correctly handling the session files."

  6. cramdesign
    Posted 3 years ago #

    My cart is always empty. Anyone find a fix?

  7. SandyMc
    Posted 3 years ago #

    I am having this same issue. http://pizzazzgifts.com

    The Cart in the nav bar will not show when products are added to it. When I click on it, it then shows products added.

    I hope someone has come up with an answer for this. Most frustrating!


  8. moonmusi
    Posted 3 years ago #

    I eventually solved my problem by removing the php.ini file from my admin/ folder.

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