Support » Plugin: WooCommerce Blocks » Woocommerce Blocks Not Updating

  • Resolved mayank29gupta

    (@mayank29gupta)


    I am using Woocommerce Blocks as inbuilt feature in Woocommerce with Storefront theme. Following the last woocommerce update, the Blocks have stopped working for me.

    When I try to create HandPicked Products Block, the search option shows no product even though I have created handpicked products block in the past.

    Similarly the top selling products block is now showing latest products instead of top selling products. How to fix it??

    Should I install the Woocommerce Block Plugin to see if it fixes the issue??

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi,
    I’m having a similar issue with Gutenberg theme.

    Any WooCommerce block I try to use shows that either WooCommerce is not detected or that I have no products.

    When I open a page that has product blocks already in place, they cannot be displayed with an error message: Error loading block: The site is experiencing technical difficulties.

    Plugin Support m155y5

    (@m155y5)

    Automattic Happiness Engineer

    Hi @gvendulinka and @mayank29gupta

    Could I ask you both to send us your System Status Reports? That will help us troubleshoot the issue.

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.

    Thank you!

    Hi @m155y5 thanks for the reply. I am attaching the system status report.

    `
    ### WordPress Environment ###

    WordPress address (URL): https://oldbookdepot.in
    Site address (URL): https://oldbookdepot.in
    WC Version: 3.7.0
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.2.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache/2.4.39 (cPanel) OpenSSL/1.0.2r mod_bwlimited/1.4 Phusion_Passenger/5.3.7
    PHP Version: 7.3.3
    PHP Post Max Size: 512 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k

    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.61-38.13-log – We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.6.5
    WC Database Prefix: wpvz_
    MaxMind GeoIP Database: ✔
    Total Database Size: 120.35MB
    Database Data Size: 92.88MB
    Database Index Size: 27.47MB
    wpvz_woocommerce_sessions: Data: 23.40MB + Index: 0.57MB + Engine MyISAM
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    wpvz_vtprd_purchase_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpvz_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvz_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvz_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpvz_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    wpvz_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    wpvz_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpvz_woocommerce_bundled_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
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    wpvz_woo_wallet_transactions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpvz_wpmlcontents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ❌Error messages should not be shown to visitors.

    ### Active Plugins (38) ###

    Allow Multiple Accounts: by Scott Reilly – 3.0.4
    Code Snippets: by Shea Bunge – 2.13.3
    Conditional Shipping for WooCommerce: by Lauri Karisola / WooElements.com – 2.0.1 – Not tested with the active version of WooCommerce
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.3.9.1

    Email Address Encoder: by Till Krüss – 1.0.19
    HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.2.3 – Not tested with the active version of WooCommerce
    Jetpack by WordPress.com: by Automattic – 7.6
    Login No Captcha reCAPTCHA (Google): by Robert Peake – 1.6.4
    Ninja Forms: by The WP Ninjas – 3.4.18
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.2.5

    Shipping Phone: by –
    Smart WooCommerce Search: by YummyWP – 1.5.10 – Not tested with the active version of WooCommerce
    Storefront Powerpack: by WooCommerce – 1.5.0
    String Locator: by Clorith – 2.3.1
    Super Socializer: by Team Heateor – 7.12.32
    Tawk.to Live Chat: by Tawkto – 0.4.1
    Theme Customisations: by WooThemes – 1.0.0
    Ultimate FAQ: by Etoile Web Design – 1.8.24 – Not tested with the active version of WooCommerce
    W3 Total Cache: by Frederick Townes – 0.9.7.5
    WC Cancel Order: by Vikram Singh – 2.9 – Not tested with the active version of WooCommerce
    WooCommerce Smart COD: by Stratos Vetsos – 1.4.9.6 – Not tested with the active version of WooCommerce
    Woocommerce Blocker Lite: by Thedotstore – 1.7.1 – Not tested with the active version of WooCommerce
    WooCommerce – Instamojo: by instamojo – 1.0.7 – Not tested with the active version of WooCommerce
    Product Feed PRO for WooCommerce: by AdTribes.io – 6.2.9
    Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.5 – Not tested with the active version of WooCommerce
    WooCommerce Google Ads Conversion Tracking: by Wolf+Bär Agency – 1.5.5
    WooCommerce Product Bundles: by SomewhereWarm – 5.10.2 – Not tested with the active version of WooCommerce
    WooCommerce Product Stock Alert: by WC Marketplace
    The Grey Parrots – 1.6.0 – Not tested with the active version of WooCommerce

    WooCommerce Shipping Estimates: by SkyVerge – 2.2.0 – Not tested with the active version of WooCommerce
    WooCommerce Smart Coupons: by StoreApps – 4.0.7 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.7.0
    WP Google Analytics: by Aaron D. Campbell – 1.4.1
    WP Mail Logging: by Christian Zöller – 1.9.1
    WooCommerce Multi-Step Checkout: by SilkyPress – 2.3
    YITH WooCommerce Added to Cart Popup Premium: by YITH – 1.4.8 – Not tested with the active version of WooCommerce
    YITH WooCommerce Advanced Reviews: by YITH – 1.3.2 – Not tested with the active version of WooCommerce
    YITH WooCommerce Frequently Bought Together Premium: by YITH – 1.3.11 – Not tested with the active version of WooCommerce
    YITH WooCommerce Order Tracking: by YITH – 1.2.10

    ### Inactive Plugins (0) ###

    ### Dropin Plugins (1) ###

    advanced-cache.php: advanced-cache.php

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    mix and match (mix-and-match)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    wbs_bundle (wbs_bundle)
    woosb (woosb)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #4 – /shop/
    Cart: #5 – /cart/
    Checkout: #6 – /checkout/
    My account: #7 – /my-account/
    Terms and conditions: #305 – /terms-of-service/

    ### Theme ###

    Name: Bookshop
    Version: 1.0.18
    Author URL: https://woocommerce.com
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 2.5.1 – 2.5.3 is available
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: /home/careeing/public_html/oldbookdepot.in/wp-content/plugins/yith-woocommerce-advanced-reviews//templates/ywar-rating.php version 3.1.0 is out of date. The core version is 3.6.0
    Outdated Templates: ❌

    Learn how to update

    ### Product Bundles ###

    Database Version: 5.10.2
    Template Overrides: –

    ### Action Scheduler ###

    Complete: 10
    Oldest: 2019-07-23 12:55:00 +0000
    Newest: 2019-08-20 12:57:39 +0000

    Pending: 2
    Oldest: 2019-08-27 12:57:38 +0000
    Newest: 2019-08-27 12:57:39 +0000

    Canceled: 0
    Oldest: –
    Newest: –

    In-progress: 0
    Oldest: –
    Newest: –

    Failed: 0
    Oldest: –
    Newest: –

    `

    Plugin Support m155y5

    (@m155y5)

    Automattic Happiness Engineer

    Thanks for sending that, @mayank29gupta !

    It looks like you’re a couple of versions behind on your Storefront theme. I know the last few releases have contained updates to the blocks element. I would recommend running those updates to see if that resolves the issue.

    Let us know how it goes! 🙂

    Hi @m155y5

    Thanks for the reply. I updated the storefront theme but issue still persists. When I try to add a new Handpicked Block or edit an existing one, it says no product available on your store.

    Hello @m155y5,

    I have also tried disabling all the plugins except Woocommerce but still facing issue. The bestselling product block shows latest products meanwhile the Handpicked block shows error that your store as no products.

    Products by category block is also working fine. It shows all the categories and also mentions the total number of products available in each category.

    I tried using shortcode widget to display bestselling products using shortcode and its work fine. Similarly I am able to add handpicked products of my choice using same method.

    Plugin Support m155y5

    (@m155y5)

    Automattic Happiness Engineer

    @mayank29gupta – when you are trying to add the Handpicked Block in the editor, could you please send me a screenshot of what that looks like?

    Here’s what I see when I create a Handpicked Block: https://cld.wthms.co/xzRzrt

    You can send a screenshot using https://snipboard.io/. They provide instructions for how to create a screenshot and provide a place to upload it so you can send it to us.

    mayank29gupta

    (@mayank29gupta)

    @m155y5 Please check the screenshot – https://imgur.com/a/UUJfMWs

    Plugin Support Nicola Mustone

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    This topic did not receive any new reply for over a month.

    I’m marking it as resolved. Please, open a new topic if necessary!

Viewing 9 replies - 1 through 9 (of 9 total)
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