Support » Plugin: User Verification » Woocommerce autologouts users after purchase

  • Resolved jjgood101

    (@jjgood101)


    (My site is locked behind httpaccess and i can give you that user and password in a private mail and admin if you need.)

    Hi and thanks for an excellent plugin.

    However I have a problem with your plugin autologs out users when they complete a purchase.

    If i deactivate your plugin it works and users do not get logged out but as soon as i activate your plugin it happens.

    Can you please help me resolve this?

    I would also love to pay for some kind of support/premium feature. Do you have that option?

    Steps are as follows.
    1 Logged in user completes a purchase in woocommerce
    2 Logged in user gets logged out when purchase is complete

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author PickPlugins

    (@pickplugins)

    Thanks for your post,

    Have you tried the option,
    WooCommerce > Disable auto login after registration on WooCommerce? > No
    please see the screenshot
    https://imgur.com/a/azJIyEC

    Let me know the update.

    Regards

    Thank for your fast answer.

    I tried it and it makes my user stay logged in after checkout.

    But now when I register an account I get logged in which I want to prevent.

    1. Now i stay logged in. but
    2. When a user creates an account he gets autologged in which i prefer not to happen.

    Is there a solution to this problem?

    Plugin Author PickPlugins

    (@pickplugins)

    Thanks for your reply,
    I understand the issue, the problem is when guest checkout happening there also do register user then logged in account and then checkout is done,

    I am not sure if that possible to handle both cases. i need to check WooCommerce plugin.

    Please allow us a few days.

    Regards

    To clear things up so we understand eachother. I don’t register the user in the checkout. I register the user normally.

    It is just that all my users gets logged out after a normal buy.

    Same problem with me, I hope it will fixed in the next update, as of now i deactivate the plugin.

    tbdevelopereric

    (@tbdevelopereric)

    Any further progress on this? We are experiencing the same issue on our site. Memberpress users that have a paid plan are the only ones that have access to purchase certain woo commerce products, but when they go to purchase products they get logged out. Then they can’t see the product.

    Plugin Author PickPlugins

    (@pickplugins)

    HI @tbdevelopereric its seems we already fixed this issue, please see there is an option added in later version “Redirect after payment” you will need to set “None” to fix this issue.
    Please see the screenshot
    https://imgur.com/JEwXMJI

    Let me know the result.
    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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