WooCommerce android app. Missing some products on customer orders

  • Resolved shloymen

    (@shloymen)


    3 years, 1 month ago

    Hi,
    I’ve just started to use WooCommerce,
    I downloaded the WooCommerce app to my android so I could manage my store.
    On my first orders in I found out that some of the products that the customer ordered are missing ( I’ve compared them to the same order on my desktop web manage pannel).
    The total sum of the order was the same as it should be but if I sum all the products that are shown on my app, they are not summed up to the total amount.
    ill be happy to know if someone had the same problem and or know how to solve it.

    link to screenshot of the same order on pc and on android app
    https://ibb.co/D5zzXz7
    https://ibb.co/ySnWwb8

    thanks ahead
    Shlomi

Viewing 2 replies - 1 through 2 (of 2 total)
  • Rashed Ripon (a11n)

    (@rur165)

    3 years, 1 month ago

    Hello @shloymen ,

    I am sorry to hear that you are having this problem with the app.

    As this forum is specifically for WooCommerce core plugin, I will recommend to create a ticket on WooCommerce.com to discuss about the app related queries.

    Thank you 🙂

    Rashed Ripon (a11n)

    (@rur165)

    3 years, 1 month ago

    Hi there,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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