Support » Plugin: WooCommerce Admin » Woocommerce analytics sales data inconsistent

  • Resolved cashmkr2001

    (@cashmkr2001)


    I’m trying to find out how many of each product I sold in 2021. This is an easy report. (anayltics–> products –> choose 2021). However, the amounts in the overview, very often differ from the amounts given in the individual product report.

    So the overview will say I sold 127 of a product. Clicking on this exact product in this overview will give me a completely different number. Generally, the individual product reports seem more accurate, often by a large difference. \

    For example. Check sales of dextose in the overview: https://snipboard.io/oFSnL9.jpg
    Next: when clicking on dextrose it shows a completely different, much higher number: https://snipboard.io/lrYvf6.jpg

    Importing all data again in the settings did not fix this.

    Any thoughts?

    (edit: spelling)

    • This topic was modified 9 months, 3 weeks ago by cashmkr2001.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kaushik S. a11n

    (@kaushiksomaiya)

    Hi there!

    I tried replicating this by going to Analytics > Products > Selecting previous year or (custom range for 2021) and then clicking a particular product, however, I couldn’t replicate the issue, the order count for my product was showing up as the same.

    It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Thread Starter cashmkr2001

    (@cashmkr2001)

    Hi Kaushik,
    Thanks so far.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://startercultures.eu
    Site address (URL): https://startercultures.eu
    WC Version: 6.2.1
    REST API Version: ✔ 6.2.1
    WC Blocks Version: ✔ 6.7.3
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.1.0
    Log Directory Writable: ✔
    WP Version: 5.9.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.2.1
    WC Database Prefix: dkp_
    Total Database Size: 479.69MB
    Database Data Size: 292.35MB
    Database Index Size: 187.34MB
    dkp_woocommerce_sessions: Data: 8.02MB + Index: 0.05MB + Engine InnoDB
    dkp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_woocommerce_downloadable_product_permissions: Data: 0.11MB + Index: 0.27MB + Engine InnoDB
    dkp_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
    dkp_woocommerce_order_itemmeta: Data: 37.58MB + Index: 28.09MB + Engine InnoDB
    dkp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    dkp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_actionscheduler_actions: Data: 3.02MB + Index: 4.59MB + Engine InnoDB
    dkp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_actionscheduler_logs: Data: 2.02MB + Index: 2.53MB + Engine InnoDB
    dkp_aepc_custom_audiences: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_aepc_logs: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    dkp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    dkp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_cartflows_ca_cart_abandonment: Data: 6.52MB + Index: 0.08MB + Engine InnoDB
    dkp_cartflows_ca_email_history: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    dkp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_commentmeta: Data: 0.34MB + Index: 0.44MB + Engine InnoDB
    dkp_comments: Data: 12.52MB + Index: 10.09MB + Engine InnoDB
    dkp_ecs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ecsmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ee_product_sync_profile: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ee_prouct_pre_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_icl_languages_translations: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
    dkp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_icl_mo_files_domains: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    dkp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_icl_strings: Data: 9.52MB + Index: 19.09MB + Engine InnoDB
    dkp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_icl_string_positions: Data: 2.52MB + Index: 0.45MB + Engine InnoDB
    dkp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_icl_string_translations: Data: 2.52MB + Index: 1.84MB + Engine InnoDB
    dkp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_icl_translate: Data: 15.52MB + Index: 1.52MB + Engine InnoDB
    dkp_icl_translate_job: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    dkp_icl_translations: Data: 0.41MB + Index: 1.11MB + Engine InnoDB
    dkp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_icl_translation_status: Data: 9.52MB + Index: 0.08MB + Engine InnoDB
    dkp_import_detail_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_import_log_detail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_import_postID: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_metaseo_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_options: Data: 24.47MB + Index: 1.42MB + Engine InnoDB
    dkp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_pmxi_posts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    dkp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_postmeta: Data: 65.61MB + Index: 54.19MB + Engine InnoDB
    dkp_posts: Data: 31.52MB + Index: 3.94MB + Engine InnoDB
    dkp_redirection_404: Data: 8.02MB + Index: 4.34MB + Engine InnoDB
    dkp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_redirection_items: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
    dkp_redirection_logs: Data: 2.02MB + Index: 0.25MB + Engine InnoDB
    dkp_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_sib_model_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_sib_model_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_sib_model_lang: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_sib_model_users: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
    dkp_smackcsv_file_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_smackuci_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_swift_performance_image_optimizer: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    dkp_swift_performance_warmup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    dkp_s_performance_image_optimizer: Data: 0.22MB + Index: 0.05MB + Engine InnoDB
    dkp_s_performance_warmup: Data: 0.19MB + Index: 0.28MB + Engine InnoDB
    dkp_termmeta: Data: 0.25MB + Index: 0.31MB + Engine InnoDB
    dkp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    dkp_term_relationships: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
    dkp_term_taxonomy: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    dkp_ultimate_csv_importer_acf_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ultimate_csv_importer_mappingtemplate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ultimate_csv_importer_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_ultimate_csv_importer_shortcode_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_usermeta: Data: 10.52MB + Index: 12.03MB + Engine InnoDB
    dkp_users: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
    dkp_vi_wad_ali_orders_info: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_vi_wad_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_wcpdf_invoice_number: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
    dkp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    dkp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_wc_customer_lookup: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
    dkp_wc_download_log: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    dkp_wc_order_coupon_lookup: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
    dkp_wc_order_product_lookup: Data: 4.52MB + Index: 5.05MB + Engine InnoDB
    dkp_wc_order_stats: Data: 1.52MB + Index: 1.05MB + Engine InnoDB
    dkp_wc_order_tax_lookup: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
    dkp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
    dkp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_wc_zapier_history: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    dkp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    dkp_wpmailsmtp_tasks_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    dkp_wpms_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    dkp_wsal_metadata: Data: 13.52MB + Index: 23.13MB + Engine InnoDB
    dkp_wsal_occurrences: Data: 1.52MB + Index: 1.84MB + Engine InnoDB
    dkp_xoo_wl_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_xoo_wl_list_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_yoast_indexable: Data: 4.52MB + Index: 3.16MB + Engine InnoDB
    dkp_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
    dkp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    dkp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    dkp_yoast_seo_links: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
    dkp_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 4473
    br_labels: 2
    custom_css: 2
    customize_changeset: 4
    elementor_library: 1
    fusion_element: 3
    fusion_tb_section: 2
    is_search_form: 1
    nav_menu_item: 181
    oembed_cache: 30
    page: 41
    popupbuilder: 4
    post: 21
    product: 421
    product_variation: 219
    revision: 1086
    shop_coupon: 579
    shop_order: 11169
    shop_order_refund: 94
    slide: 2
    wc_order_status: 7
    wcpa_pt_forms: 7
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (52) ###
    
    WPML Multilingual CMS: by OnTheGoSystems – 4.5.2
    WPML SEO: by OnTheGoSystems – 2.0.1
    WooCommerce Advanced Product Labels: by BeRocket – 1.2.3.7
    Code Snippets: by Code Snippets Pro – 2.14.3
    Contact Form 7: by Takayuki Miyoshi – 5.5.6
    Controlled Admin Access: by WPRuby – 1.5.12
    Customer Reviews for WooCommerce: by CusRev – 4.37
    Equal Height Columns: by MIGHTYminnow
    Mickey Kay
    Braad Martin – 1.1.4
    
    Facebook for WooCommerce: by Facebook – 2.6.9
    Flexible Shipping PRO: by WP Desk – 2.9.4
    Flexible Shipping: by WP Desk – 4.11.2
    Flying Scripts by WP Speed Matters: by Gijo Varghese – 1.2.2
    Avada Builder: by ThemeFusion – 3.5
    Avada Core: by ThemeFusion – 5.5
    Avada Custom Branding: by ThemeFusion – 1.2
    Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
    Insert Headers and Footers: by WPBeginner – 1.6.0
    Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: by Sendinblue – 3.1.35
    Mollie Payments for WooCommerce: by Mollie – 7.0.2
    PixelYourSite PRO: by PixelYourSite – 8.6.7
    PixelYourSite Super Pack: by PixelYourSite – 3.0.4
    Popup Builder activator: by Sygnoos – 1.0.1
    Popup Builder: by Sygnoos – 4.1.0
    Popup Builder Advanced Targeting: by Sygnoos – 3.1
    WooCommerce PostNL-Fulfilment: by PostNL – 2.1.2
    Redirection: by John Godley – 5.2.3
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    My Cache: by uzair – 2.3.6
    Waitlist woocommerce( Back in stock notifier ): by  – 2.5.2
    WC Duplicate Order: by Jamie Gill – 1.7
    WPC Frequently Bought Together for WooCommerce (Premium): by WPClever – 4.1.6
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
    Woocommerce Custom Product Addons: by Acowebs – 4.1.6
    WPC Fly Cart for WooCommerce (Premium): by WPClever – 4.2.5
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2
    WooCommerce PostNL: by PostNL – 3.1.7
    WPC Product Bundles for WooCommerce (Premium): by WPClever – 6.0.6
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
    WooCommerce Multilingual: by OnTheGoSystems – 4.12.6
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.1
    Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.34
    WooCommerce Zapier: by OM4 Software – 2.3.0
    WooCommerce: by Automattic – 6.2.1
    Yoast SEO: by Team Yoast – 18.2
    WP All Import Pro: by Soflyy – 4.6.9
    WP Mail SMTP: by WPForms – 3.3.0
    Smush: by WPMU DEV – 3.9.5
    WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.2.9
    WPC Variations Radio Buttons for WooCommerce: by WPClever – 3.0.1
    WPML Media: by OnTheGoSystems – 2.7.0
    WPML String Translation: by OnTheGoSystems – 3.2.0
    Yoast SEO: WooCommerce: by Team Yoast – 14.6
    
    ### Inactive Plugins (16) ###
    
    Advanced Reporting For Woocommerces: by phoeniixx – 3.0
    ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce: by VillaTheme(villatheme.com) – 1.0.12
    All-in-One WP Migration: by ServMask – 7.54
    Beeketing For WooCommerce: by Beeketing – 3.8.16
    CM Custom Reports: by CreativeMindsSolutions – 1.1.6
    Disk Usage Sunburst: by RAIDBOXES.io – 1.1
    Filester - File Manager Pro: by Ninja Team – 1.7.4
    Metorik Helper: by Metorik – 1.5.1
    Ni WooCommerce Sales Report: by anzia – 3.5.8
    Order Reports for WooCommerce: by Ramn – 1.0.4
    Product Sales Report for WooCommerce: by Aspen Grove Studios – 1.5.1
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.3
    
    WPC Frequently Bought Together for WooCommerce: by WPClever – 4.1.7
    WP File Manager: by mndpsingh287 – 7.1.3
    WPML Translation Management: by OnTheGoSystems – 2.10.8
    YellowPencil: by WaspThemes – 7.5.4
    
    ### Must Use Plugins (2) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    My Cache early loader: by  –
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosb (woosb)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #243 - /shop/
    Cart: #244 - /cart/
    Checkout: #245 - /checkout/
    My account: #246 - /my-account/
    Terms and conditions: #7033 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ✔
    Parent Theme Name: Avada
    Parent Theme Version: 7.5
    Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada-Child-Theme/woocommerce/emails/customer-invoice.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    Outdated Templates: ❌
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 9,992
    Oldest: 2022-01-25 09:19:00 +0000
    Newest: 2022-02-24 17:42:54 +0000
    
    Pending: 2
    Oldest: 2022-02-25 17:42:47 +0000
    Newest: 2022-02-25 17:42:54 +0000
    
    ### WooCommerce Zapier ###
    
    Database Version: ✔ 14
    Detailed Logging Enabled: No
    Legacy Mode Disabled: ✔ Yes
    SSL: ✔ Yes
    REST API Authentication Key(s): ❌ 0
    Task History Record Count: ✔ 936
    Webhook #3: WooCommerce Zapier
    - Status: active
    - Trigger: order.paid
    - Delivery Count: 936
    Webhook #2: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.paid
    - Delivery Count: 0
    
    ### Status report information ###
    
    Generated at: 2022-02-24 18:44:41 +01:00
    
    Plugin Support Brad P. a11n

    (@snaacks)

    Hi @cashmkr2001

    Thank you for providing your status report and letting us get a look at what is running on the site. I don’t see any immediate major concerns so I’m wondering if there may be a conflict impacting the reports or how they are appearing so let’s check and at worst, rule it out.

    The best way to determine if the issue is being caused by a theme or plugin is to temporarily switch your theme to Storefront (https://woocommerce.com/storefront/?aff=10486&cid=1131038) and disable all plugins except for WooCommerce. Then test to see if the issue is resolved by checking the analytics again.

    To figure out which plugin is causing the problem – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/`

    Thread Starter cashmkr2001

    (@cashmkr2001)

    Thanks, I will go try that.

    Hi @cashmkr2001

    You are welcome!

    Great, let us know how it goes.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Woocommerce analytics sales data inconsistent’ is closed to new replies.