Support » Plugin: Mailchimp for WooCommerce » Woocommerce Analytics Conflict

  • Resolved zsaqadra

    (@zsaqadra)


    Hi,

    It seems that this plugin is conflicting with the Woocommerce Analytics (the built in analytics). I noticed that when I sync/re-sync the audience, the analytics stops updating completely, and not until the sync finishes til it updates again. But then again, it doesn’t update real time anymore after I installed the plugin.

    I believe this is a bug, hope it gets fixed. Thanks.

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  • Plugin Author ryanhungate

    (@ryanhungate)

    @zsaqadra syncing your Mailchimp data should have no impact at all on any Woocommerce analytics. They’re completely separated and we’re not doing anything that would change that type of information. Please open up this ticket in the WooCommerce channel.

    As a way of helping on our end – maybe your Action Scheduler queues might just be a little backed up because you have lots of info to sync? The scheduler might need to be put on a higher performance setting – so if that’s the case please look here for that info.

    Also have the same problem here. Installed the Mailchimp for WooCommerce 2.5.1 for a client and instantly, the Analytics has stopped collecting data.

    It’s a busy site but the scheduler is fine.

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