Title: WooCommerce Analytics Last modified: September 24, 2020 --- # WooCommerce Analytics * Resolved [rwsheffield](https://wordpress.org/support/users/rwsheffield/) * (@rwsheffield) * [5 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-analytics-4/) * When Woo added the Analytics, it sounded good, but there isn’t any data, or with a couple stats, a bit of data. I’ve updated the data several times and most of my tab screens are blank. What is wrong? The data seems useful, but it has never worked when Woo updated the WooCommerce plugin earlier this year. Viewing 3 replies - 1 through 3 (of 3 total) * [Siew](https://wordpress.org/support/users/kosiew/) * (@kosiew) * [5 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-analytics-4/#post-13451802) * Hi there, * Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Thread Starter [rwsheffield](https://wordpress.org/support/users/rwsheffield/) * (@rwsheffield) * [5 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-analytics-4/#post-13456123) * Here you go. * ``` ### WordPress Environment ### WordPress address (URL): https://sheffieldspices.com Site address (URL): https://sheffieldspices.com WC Version: 4.5.2 REST API Version: ✔ 4.5.2 WC Blocks Version: ✔ 3.1.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.5.0 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: nginx/1.14.0 PHP Version: 7.3.20-1+ubuntu18.04.1+deb.sury.org+1 PHP Post Max Size: 200 MB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.58.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.6.49-89.0 Max Upload Size: 200 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.5.2 WC Database Prefix: wp_ Total Database Size: 212.60MB Database Data Size: 137.63MB Database Index Size: 74.97MB wp_woocommerce_sessions: Data: 6.02MB + Index: 0.14MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 1.52MB + Index: 0.17MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 4.52MB + Index: 4.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.02MB + Index: 0.42MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 1.02MB + Index: 0.23MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 2.52MB + Index: 0.81MB + Engine InnoDB wp_csp3_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cspv5_pages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_customers: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_followup_customer_carts: Data: 1.36MB + Index: 0.03MB + Engine InnoDB wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_customer_orders: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_email_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_email_orders: Data: 0.39MB + Index: 0.09MB + Engine InnoDB wp_followup_email_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_followup_followup_history: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_order_categories: Data: 0.23MB + Index: 0.27MB + Engine InnoDB wp_followup_order_items: Data: 0.17MB + Index: 0.23MB + Engine InnoDB wp_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_entry: Data: 0.16MB + Index: 0.03MB + Engine InnoDB wp_gf_entry_meta: Data: 1.52MB + Index: 0.48MB + Engine InnoDB wp_gf_entry_notes: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_form_view: Data: 0.16MB + Index: 0.13MB + Engine InnoDB wp_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_itsec_log: Data: 2.02MB + Index: 0.34MB + Engine InnoDB wp_itsec_logs: Data: 1.52MB + Index: 0.09MB + Engine InnoDB wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_iwp_backup_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 12.27MB + Index: 0.55MB + Engine InnoDB wp_pmxe_exports: Data: 0.36MB + Index: 0.00MB + Engine InnoDB wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB wp_pmxe_posts: Data: 0.38MB + Index: 0.00MB + Engine InnoDB wp_pmxe_templates: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_postmeta: Data: 29.55MB + Index: 20.94MB + Engine InnoDB wp_posts: Data: 16.52MB + Index: 3.33MB + Engine InnoDB wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_rg_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_rg_form_view: Data: 0.13MB + Index: 0.13MB + Engine InnoDB wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_rg_lead: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_rg_lead_detail: Data: 0.11MB + Index: 0.13MB + Engine InnoDB wp_rg_lead_detail_long: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_searchwp_index: Data: 17.39MB + Index: 20.39MB + Engine InnoDB wp_searchwp_log: Data: 0.52MB + Index: 0.64MB + Engine InnoDB wp_searchwp_status: Data: 0.20MB + Index: 0.28MB + Engine InnoDB wp_searchwp_tokens: Data: 1.52MB + Index: 2.36MB + Engine InnoDB wp_termmeta: Data: 0.20MB + Index: 0.25MB + Engine InnoDB wp_terms: Data: 1.52MB + Index: 3.03MB + Engine InnoDB wp_term_relationships: Data: 2.42MB + Index: 1.41MB + Engine InnoDB wp_term_taxonomy: Data: 1.52MB + Index: 0.95MB + Engine InnoDB wp_usermeta: Data: 4.52MB + Index: 5.03MB + Engine InnoDB wp_users: Data: 0.16MB + Index: 0.14MB + Engine InnoDB wp_wcpdf_invoice_number: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.16MB + Index: 0.13MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.72MB + Engine InnoDB wp_wc_order_stats: Data: 0.19MB + Index: 0.22MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.36MB + Index: 0.61MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfBlockedIPLog: Data: 2.03MB + Index: 0.00MB + Engine InnoDB wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfConfig: Data: 2.27MB + Index: 0.00MB + Engine InnoDB wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfFileMods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB wp_wfHits: Data: 1.02MB + Index: 1.14MB + Engine InnoDB wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfKnownFileList: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfLogins: Data: 0.39MB + Index: 0.16MB + Engine InnoDB wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmelon_advbedit_temp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmerge_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_indexable: Data: 3.52MB + Index: 2.45MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.14MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_yoast_prominent_words: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.45MB + Index: 0.34MB + Engine InnoDB wp_yoast_seo_meta: Data: 1.45MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### amp_validated_url: 9 attachment: 1747 customize_changeset: 3 custom_css: 1 elementor_library: 12 feature: 3 jet-menu: 2 nav_menu_item: 130 oembed_cache: 2 page: 17 post: 256 product: 766 product_variation: 2830 revision: 2417 shop_coupon: 56 shop_order: 1555 shop_order_refund: 139 slide: 4 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (34) ### Gravity Forms: by Gravity Forms – 2.4.20 Share Buttons by AddThis: by The AddThis Team – 6.2.6 AMP: by AMP Project Contributors – 2.0.4 Child Theme Configurator: by Lilaea Media – 2.5.6 Classic Editor: by WordPress Contributors – 1.6 Constant Contact Forms by MailMunch: by MailMunch – 2.0.10 Disable Comments: by WPDeveloper – 1.11.0 Elementor Pro: by Elementor.com – 3.0.4 Elementor: by Elementor.com – 3.0.10 Enable Media Replace: by ShortPixel – 3.4.2 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.12.2 GP Premium: by Tom Usborne – 1.10.0 iThemes Security Pro: by iThemes – 3.7.4 JetMenu: by Crocoblock – 2.0.5 Kraken Image Optimizer: by Karim Salman – 2.6.4 Phoenix Media Rename: by crossi72 – 2.2.5 SearchWP WooCommerce Integration: by SearchWP – 1.3.7 – Installed version not tested with active version of WooCommerce 4.5.2 SearchWP: by SearchWP – 4.0.30 SeedProd Coming Soon Page Pro: by SeedProd – 5.12.5 Ultimate Addons for Elementor: by Brainstorm Force – 1.27.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 2.16.29.24 WooCommerce Advanced Bulk Edit: by George Iron – 4.6 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Dynamic Pricing: by Lucas Stark – 3.1.21 – Installed version not tested with active version of WooCommerce 4.5.2 Follow-Up Emails: by WooCommerce – 4.9.7 (update to version 4.9.8 is available) – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce Authorize.Net Gateway: by SkyVerge – 3.3.0 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.1 WooCommerce Smart Coupons: by StoreApps – 4.9.0 WooCommerce Table Rate Shipping: by WooCommerce – 3.0.29 – Installed version not tested with active version of WooCommerce 4.5.2 WooCommerce: by Automattic – 4.5.2 Wordfence Security: by Wordfence – 7.4.11 WordPress Importer: by wordpressdotorg – 0.7 Yoast SEO Premium: by Team Yoast – 14.9 WP All Export Pro: by Soflyy – 1.6.2 WP All Export - User Export Add-On Pro: by Soflyy – 1.0.3 ### Inactive Plugins (7) ### AMP WooCommerce: by Mohammed Kaludi – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2 Compress JPEG & PNG images: by TinyPNG – 3.2.1 Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 6.1.0 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3 SEOPress: by SEOPress – 3.8.9 WooCommerce Remove Product Sorting: by SkyVerge – 1.2.0 – Installed version not tested with active version of WooCommerce 4.5.2 Yoast SEO: by Team Yoast – 14.8.1 – Installed version not tested with active version of WooCommerce 4.5.2 ### Must Use Plugins (5) ### Liquid Web Managed WordPress: by Liquid Web – 1.4 Liquid Web Managed WordPress Configuration: by Liquid Web – 1.0.0 Liquid Web Managed WordPress Platform Manager: by Liquid Web – 1.1.0 Liquid Web Update Manager: by Liquid Web – 1.0 Liquid Web Varnish Cache Purger: by Liquid Web – 1.1 ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #55 - /shop/ Cart: #56 - /cart/ Checkout: #57 - /checkout/ My account: #58 - /my-account/ Terms and conditions: #3177 - /privacy-policy/ ### Theme ### Name: GeneratePress Child Version: 2.4.1.1576632693 Author URL: https://tomusborne.com Child Theme: ✔ Parent Theme Name: GeneratePress Parent Theme Version: 2.4.2 Parent Theme Author URL: https://tomusborne.com WooCommerce Support: ✔ ### Templates ### Overrides: – ### Authorize.Net Credit Card ### Environment: Production Tokenization Enabled: – Debug Mode: Off Webhooks Enabled: ❌ No signature key configured ### Action Scheduler ### Complete: 1,256 Oldest: 2020-08-25 18:52:12 -0700 Newest: 2020-09-25 18:33:30 -0700 Pending: 3 Oldest: 2020-09-25 19:15:03 -0700 Newest: 2020-09-26 06:00:00 -0700 ``` * [Siew](https://wordpress.org/support/users/kosiew/) * (@kosiew) * [5 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-analytics-4/#post-13467198) * Hi there, * I don’t see anything obviously missing on the SSR. * Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket). * Please include a link to this forum thread, so that we can keep track of what’s already been done. * We will be able to help you further there. * I look forward to hearing from you. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘WooCommerce Analytics’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 3 replies * 2 participants * Last reply from: [Siew](https://wordpress.org/support/users/kosiew/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/woocommerce-analytics-4/#post-13467198) * Status: resolved