Woocommerce analytics NOT WORK, dont show data

  • Resolved clandmx

    (@iwporg)


    9 months, 1 week ago

    Hello WC community, the woocommerce analytics dont work, i was didsable all plugins and custom theme and dont show the data.

    I was import all data in settings with date of creation adjust,

    i was clean transitori files of WC

    i was follow all redomendations in this forum and not work.

    Somebody can give me a hand please this is so wire.

    Images of reference:

    View post on imgur.com
    • This topic was modified 9 months, 1 week ago by clandmx.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Zee

    (@doublezed2)

    9 months, 1 week ago

    Hello clandmx,

    Thank you for contacting WooCommerce support.

    I understand you’re having trouble with WooCommerce Analytics not displaying any data, even after disabling all plugins and switching to a default theme.

    To help you further, please share your site’s System Status Report. You can paste it into https://pastebin.com and share the link here. Also, kindly check for any relevant errors under WooCommerce > Status > Logs and share them the same way.

    One important step: when you disabled the plugins and switched to the default theme, did you place a new order while in that setup? If not, please try placing a test order and then check if the analytics data appears. Sometimes, the analytics only start tracking from new events after the conflict testing setup.

    Let me know how it goes!

    Stef

    (@serafinnyc)

    9 months, 1 week ago

    Hey @iwporg you can go to:
    WooCommerce > Status > Tools
    and click Clear Analytics Cache this can fix some display issues.

    After that, note that WooCommerce removed the Reimport Historical Data tool from this section. It’s now located at:
    WooCommerce > Analytics > Settings
    or directly via:
    /wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Fsettings

    Scroll to the bottom of that page and click “Reimport Historical Data”. Let it finish completely, it may take a while depending on your order volume.

    Thread Starter clandmx

    (@iwporg)

    9 months, 1 week ago

    Done tnks

    Mahfuzur Rahman

    (@mahfuzurwp)

    9 months, 1 week ago

    Hi @iwporg,

    You’re welcome! Just checking, has the issue been fully resolved on your end?

    If WooCommerce has been helpful for your store, we’d really appreciate it if you could leave us a quick review:

    💬 https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

    Thanks again!

Viewing 4 replies - 1 through 4 (of 4 total)

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