Title: WooCommerce Analytics Last modified: February 8, 2022 --- # WooCommerce Analytics * Resolved [Jason](https://wordpress.org/support/users/jktech42/) * (@jktech42) * [4 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-analytics-12/) * Good day * On 31 January 2022, we receive over 45 customer orders, however, when we check our Analytics > Orders page it only shows 11 orders for 31 January 2022. Up until the 8th February 2022, our orders are still incorrect which affects our revenue. * We need to keep record of our orders and revenue on a daily, weekly and monthly basis. * Could there be a bug in the WooCommerce system. What can we do to get our orders and revenue back to normal to reflect the correct orders and revenue to date. * Thank you for your help in advance * Jason * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoocommerce-analytics-12%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * [Yomi](https://wordpress.org/support/users/bayomio/) * (@bayomio) * [4 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-analytics-12/#post-15343371) * Hi [@jktech42](https://wordpress.org/support/users/jktech42/) * To resolve this issue, please go to: * `WooCommerce ➔ Status ➔ Tools ➔ Clear analytics cache` * This clears the current WooCommerce Analytics cache. Useful if the reports appear to be inaccurate. Once cleared, you can re-import the data from the bottom of the page at `Analytics ➔ Settings` * I hope this helps! * Thread Starter [Jason](https://wordpress.org/support/users/jktech42/) * (@jktech42) * [4 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-analytics-12/#post-15343382) * Hi Yomi O * I have done what you have suggested but when i go to WooCommerce > Settings the start button is inactive to do the re-import * Thread Starter [Jason](https://wordpress.org/support/users/jktech42/) * (@jktech42) * [4 years, 3 months ago](https://wordpress.org/support/topic/woocommerce-analytics-12/#post-15343422) * I had 47 Order for 31 January 2022 from 1 February till 8 February 2022 I had 67 orders * What could be wrong * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-analytics-12/#post-15374041) * Hi [@jktech42](https://wordpress.org/support/users/jktech42/) * Apologies for the delay here. * In order for us to get a better idea of your setup, could you please share a copy of your site’s System Status? You can find it via **WooCommerce > Status**. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-analytics-12/#post-15397960) * We haven’t heard back from you in a while, so I’m going to mark this thread as resolved – we’ll be here if and/or when you are ready to continue. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘WooCommerce Analytics’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 5 replies * 3 participants * Last reply from: [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/woocommerce-analytics-12/#post-15397960) * Status: resolved