WooCommerce Admin has been disabled

  • Resolved mikekatz12

    (@mikekatz12)


    2 years, 3 months ago

    Everything was working great until one day order analytics stopped working and I see this under:

    Settings —> Advanced —> Features

    WooCommerce Admin has been disabled

    Does anyone know the reason for this and how to fix it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    2 years, 2 months ago

    Hi @mikekatz12,

    Can you please share more details about this issue? Is only the analytics screen malfunctioning, or are there any other screens for WooCommerce? As I understand, going to Settings → Advanced → Features is not showing the “Enable WooCommerce Analytics” box (such as this: https://prnt.sc/5IfQ0x-DZn9b), but a “WooCommerce Admin has been disabled” message, correct?

    This is unusual behavior and most likely something external is interfering with your instal. I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thanks!

    Thread Starter mikekatz12

    (@mikekatz12)

    2 years, 2 months ago

    That’s correct, Settings → Advanced → Features is not showing the “Enable WooCommerce Analytics” box <— Box greyed out

    WooCommerce Admin has been disabled – displays under the greyed out box.

    Fatal error logs – empty

    I am attaching the status report but I’ve edited out personal information like db size, posts count and plugin list for security purposes.

    No plugins were installed before this issue started.

    `
### WordPress Environment ###
WC Version: 8.6.1
REST API Version: ✔ 8.6.1
WC Blocks Version: ✔ 11.8.0-dev
Action Scheduler Version: ✔ 3.7.2
Log Directory Writable: ✔
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 64 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.1.27
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.90

SUHOSIN Installed: –
MySQL Version: 5.5.68-MariaDB
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 8.6.1
WC Database Prefix: wp_

wp_woocommerce_sessions: Data: 260.02MB + Index: 34.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 27.56MB + Index: 6.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 151.70MB + Index: 122.25MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cinemageddon_posts: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.03MB + Index: 0.50MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 128.16MB + Index: 72.16MB + Engine InnoDB
wp_bulkgate_module: Data: 0.50MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 2.31MB + Index: 2.41MB + Engine InnoDB
wp_comments: Data: 60.59MB + Index: 39.98MB + Engine InnoDB
wp_csg_sitemap: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_csv_products: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Custom_Fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Fields_Meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Order_Statuses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Sales_Reps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_export_page_to_html_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_blocked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_cookies: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_display_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_formmaker_groups: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_query: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_submits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_themes: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_formmaker_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_imdb: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 53.27MB + Index: 12.09MB + Engine InnoDB
wp_pmxe_exports: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 678.98MB + Index: 505.89MB + Engine InnoDB
wp_posts: Data: 254.78MB + Index: 58.20MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 4.52MB + Index: 1.52MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortcode_imdb_cache: Data: 324.69MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_termmeta: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_term_relationships: Data: 6.52MB + Index: 3.48MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcsc_error_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcsc_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 1.52MB + Index: 1.73MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 5.52MB + Index: 6.97MB + Engine InnoDB
wp_wc_order_stats: Data: 3.52MB + Index: 3.48MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 6.52MB + Index: 11.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wow_fbtnp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rocket_cache: Data: 10.02MB + Index: 14.11MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 40.59MB + Index: 43.83MB + Engine InnoDB
wp_yasr_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yasr_multi_set: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yasr_multi_set_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yasr_multi_values: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

fmemailverification: 1
form-maker: 1
rank_math_schema: 1
tablepress_table: 1
vg_gateway_condition: 10
wcps: 2
wcps_layout: 1
wcs_ruleset: 4
wpsc_ticket_thread: 73930
xlwcty_thankyou: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (50) ###

### Inactive Plugins (17) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

wp-hide-loader.php: by  –

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #221812 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Storefront
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-pre-publish-modal
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2024-03-10 18:16:53 +00:00
Options: ✔
Notes: 37
Onboarding: completed

### Action Scheduler ###

Complete: 809
Oldest: 2024-02-07 20:12:51 +0000
Newest: 2024-03-09 18:50:21 +0000

Failed: 63
Oldest: 2022-08-20 15:10:58 +0000
Newest: 2024-02-17 17:22:17 +0000

In-progress: 1
Oldest: –
Newest: –

Pending: 20
Oldest: 2024-03-10 16:33:59 +0000
Newest: 2024-03-10 17:17:15 +0000


### Status report information ###

Generated at: 2024-03-09 18:51:22 +00:00
`
    Plugin Support Shameem – a11n

    (@shameemreza)

    2 years, 2 months ago

    Hi @mikekatz12,

    Did you use any code snippet to disable WooCommerce Admin, as mentioned here? Also, could you provide us with a list of your active plugins? I noticed this information was missing from the system status reports you shared.

    In the meantime, you can run a conflict test to help you identify the cause of the issue. More info: https://woo.com/document/how-to-test-for-conflicts/

    Let us know how that goes for you.

    Thread Starter mikekatz12

    (@mikekatz12)

    2 years, 2 months ago

    It was caused by a plugin called:

    Disable Bloat for WordPress & WooCommerce

    It worked, then changed by the plugin without permission or notice.

    Issue is resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

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