Support » Plugin: WooCommerce » Woocommerce Add to Cart Greyed Out on Mobile for Variation Products

  • grafx77

    (@grafx77)


    My products with variations (size, colors, models, etc) Add to Cart button is greyed out on mobile/tablets, but shows just fine on any computer browser (FF, Chrome, Safari).

    NOTE – Add to Cart works just fine for products, on mobile/tablets that have no variations.

    ALSO NOTE – This is not a cache related incident as this occurred before I installed a cache plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • anphira

    (@anphira)

    @grafx77 you’ll need to test with a default theme (such as 2016 or storefront) to see if it still occurs. If it starts working, then the problem is likely your theme. If not, deactivate the other plugins to make sure it isn’t a plugin conflict.

    If it’s still showing up, then you’ll want to contact the actual WooCommerce developers and submit a bug report. They can’t be reached on these boards, try their GitHub project.

    grafx77

    (@grafx77)

    Thanks, but was hoping to get a more direct answer to the situation. I have already gone through all the typical troubleshooting steps you mentioned above.

    It actually works on another test blog with around the same plugins. This is a java or CSS issue for my particular site. Was hoping to catch someones attention that actually had this problem happen to them.

    Anyways…if need be I’ll just hire a developer.

    lorro

    (@lorro)

    @grafx77
    Please post the url to a problem page.

    grafx77

    (@grafx77)

    Resolved by my programmer.

Viewing 4 replies - 1 through 4 (of 4 total)
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