Support » Plugin: WPAdverts - Classifieds Plugin » Woocommerce ad not showing up in ad form

  • We have the paid WooCommerce add-on, and have six products configured to appear in the form. One of them is not showing up in the form. All the settings for the product appear to be the same as the settings for the ad products that are appearing correctly.

    What can we do to troubleshoot and resolve this?

    Thanks,
    Adam

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Greg Winiarski

    (@gwin)

    Hi,
    i see you are using the WC integration with Fee Per Category extension.

    I am testing different categories and most of them indeed have 5 listing types, but for example, when i select the “Seeking Community” category there are 6 products listed, so is it may be possible that the remaining products are not assigned to these categories?

    The one which does not show seems to be the “Free Classified – 1 Month” product. Please edit it from wp-admin / Products panel and in “Product Data” tab check to which categories it is assigned.

    Thread Starter photosynthesis

    (@photosynthesis)

    Hi Greg,
    Thanks for your reply.

    The product that’s not showing up is “*Featured* Online Classified – 3 Months”. The product page is here: https://www.ic.org/community-bookstore/product/featured-online-classified-ad-3-months/

    This product has the “Single Listing (WPAdverts)” product type set, but it doesn’t show up in the order form, no matter which category is selected.

    Any ideas, or more information I could provide?

    Thank you.

    Plugin Author Greg Winiarski

    (@gwin)

    Hi,
    hmm can you also paste a link to some other WC product (which shows in the pricing so i can compare them) and let me know to which category is the product assigned?

    Thread Starter photosynthesis

    (@photosynthesis)

    This other product (1 month featured ad) is showing up correctly in the form: https://www.ic.org/community-bookstore/product/featured-online-classified-ad-1-month/

    The category for both products is “Reserve Advertising”.

    Thread Starter photosynthesis

    (@photosynthesis)

    Hi Greg,

    I think I’ve tracked the issue back to a problem with our theme. Thanks for your attention, and sorry for the spurious support request!

    Adam

    Plugin Author Greg Winiarski

    (@gwin)

    Hi,
    ok, thanks for the feedback, i am glad you have the issue resolved :).

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Woocommerce ad not showing up in ad form’ is closed to new replies.