Support » Plugin: Visual Admin Customizer » Woocommerce

  • Hi Janis,

    another great plugin!! Congratulations.

    I’m having some trouble with WooCommerce, when I hide or remove some panel or dialog bottom, took ages to do it.

    Any idea?

    Many thanks for your great work.

    Cheers,

    Leandro

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Janis Elsts

    (@whiteshadow)

    When you say that it took ages to do it, do you mean that it was very slow (i.e. a plugin performance problem), or that it was unusually difficult? Could you provide a specific example: what’s one thing that you needed to remove, and what exactly went wrong when you tried to do it?

    Hi Janis,

    many thanks for your reply.
    Yes the plugin took ages to hide or remove panels or bottoms only on Woocommerce related as products,categories etc…after the new version where they add some banners with some bottoms they are impossible to hide or remove as the plugin freeze.
    Please have a look and congratulations for the great plugin.

    Plugin Author Janis Elsts

    (@whiteshadow)

    I just tested it with WooCommerce 3.6.4 and Firefox/Chrome. Unfortunately, I wasn’t able to reproduce the problem. I tried removing many different WooCommerce panels, buttons and messages, and it worked as expected; there were no noticeable slowdowns or freezing.

    Could you please provide at least one specific example so that I can try the same thing on my test site?

    Also, there’s a chance that this could be a conflict with another plugin and not WooCommerce itself. One thing that could cause apparent freezing is a JavaScript error. When you notice the plugin freezing or not working correctly, please check the JS console for error messages.

    Hi Janis,

    here is the error on the console:

    JQMIGRATE: Migrate is installed, version 1.4.1
    editor-bundle.js:36 Download the Vue Devtools for a better development experience:
    https://github.com/vuejs/vue-devtools
    VM55 jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
    editor-bundle.js:44 Frame has loaded
    editor-bundle.js:44 Scripts and styles injected
    jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
    wp-auth-check.min.js:1 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined
    at HTMLDocument.<anonymous> (VM142 wp-auth-check.min.js:1)
    at HTMLDocument.dispatch (jquery.js:3)
    at HTMLDocument.r.handle (jquery.js:3)
    at Object.trigger (jquery.js:3)
    at Object.a.event.trigger (jquery-migrate.min.js:2)
    at HTMLDocument.<anonymous> (jquery.js:3)
    at Function.each (jquery.js:2)
    at a.fn.init.each (jquery.js:2)
    at a.fn.init.trigger (jquery.js:3)
    at Object.<anonymous> (VM141 heartbeat.min.js:1)
    (anonymous) @ wp-auth-check.min.js:1
    dispatch @ jquery.js:3
    r.handle @ jquery.js:3
    trigger @ jquery.js:3
    a.event.trigger @ jquery-migrate.min.js:2
    (anonymous) @ jquery.js:3
    each @ jquery.js:2
    each @ jquery.js:2
    trigger @ jquery.js:3
    (anonymous) @ heartbeat.min.js:1
    i @ jquery.js:2
    fireWith @ jquery.js:2
    x @ jquery.js:4
    c @ jquery.js:4
    XMLHttpRequest.send (async)
    send @ jquery.js:4
    ajax @ jquery.js:4
    j @ heartbeat.min.js:1
    k @ heartbeat.min.js:1
    m @ heartbeat.min.js:1
    (anonymous) @ heartbeat.min.js:1
    dispatch @ jquery.js:3
    r.handle @ jquery.js:3
    editor-bundle.js:44 Frame has loaded
    editor-bundle.js:44 Scripts and styles injected
    5inject.js?ver=20161205:337 Uncaught TypeError: $element.prop(…).split is not a function
    at VACElement.getShortPath (VM161 inject.js:337)
    at Object.vacInjected.showPathTooltip (VM161 inject.js:668)
    at Object.vacInjected.highlightElement (VM161 inject.js:501)
    at HTMLBodyElement.<anonymous> (VM161 inject.js:483)
    at HTMLBodyElement.dispatch (jquery.js:3)
    at HTMLBodyElement.r.handle (jquery.js:3)
    VACElement.getShortPath @ inject.js?ver=20161205:337
    vacInjected.showPathTooltip @ inject.js?ver=20161205:668
    vacInjected.highlightElement @ inject.js?ver=20161205:501
    (anonymous) @ inject.js?ver=20161205:483
    dispatch @ jquery.js:3
    r.handle @ jquery.js:3

    I hope that may help!!

    That happens when I try to hide/remove the top bar on products>categories page.

    Looking forward your kindly reply.

    Plugin Author Janis Elsts

    (@whiteshadow)

    The error details do help a bit. I’m not sure what exactly could cause this kind of an error, but I can add a workaround that might prevent it. Please try the development version of the plugin and see if that fixes the problem.

    Hi Janis,

    I had download the new version but the problem still there only on Woocommerce, I’m using multisite network, that maybe a problem?

    Again I just have problem on WooCommerce.

    Please let me know.

    Many thanks.

    Plugin Author Janis Elsts

    (@whiteshadow)

    Do you still see the same error(s) in the console, or something different? I would expect there to be some changes with this version. I’m particularly interested in the error that started with this line:
    inject.js?ver=20161205:337 Uncaught TypeError: $element.prop(…).split is not a function

    Hi Janis,

    here is the error:

    JQMIGRATE: Migrate is installed, version 1.4.1
    editor-bundle.js:36 Download the Vue Devtools for a better development experience:
    https://github.com/vuejs/vue-devtools
    jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
    /wp-admin/:916 Uncaught SyntaxError: missing ) after argument list
    editor-bundle.js:44 Frame has loaded
    editor-bundle.js:44 Scripts and styles injected
    jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
    editor-bundle.js:44 Frame has loaded
    editor-bundle.js:44 Scripts and styles injected

    Still freezing the screen and block the operation, I have to close the tab….maybe a out of memory ??

    Many thanks

    Hi Janis,

    If you want I can give you access to a staging site and you test yourself.

    Please let me know.

    Plugin Author Janis Elsts

    (@whiteshadow)

    Sure, that could help. Please send the login info to my email: whiteshadow@w-shadow.com

Viewing 10 replies - 1 through 10 (of 10 total)
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