Support » Plugin: WooCommerce » Woocommerce 4.91 and shortcodes

  • Resolved essmeier

    (@essmeier)


    I’ve been using shortcodes on a number of pages to display products in the middle of a page of text content.

    With the recent update to Woocommerce 4.9, those shortcodes aren’t working properly anymore.

    This code used to display four items in a horizontal row:
    products category=”liveroir” per_page=”4″ columns=”4″ orderby=”rand” order=”rand”]

    This morning, it was instead displaying seven rows of four items each.

    I’ve tried editing the shortcodes and replacing it with something simpler.

    This code displayed twenty eight items: [products limit=”4” category=”liveroir”]

    This code should show four items: [products limit=”4”]

    Instead, it displayed fifty two items – thirteen rows of four each:

    Have shortcodes changed in Woocommerce 4.9? I can’t find any documentation to suggest that.

    For now, I’ve removed all of the shortcodes from my site, but I’d like to put them back if I can get them to work.

    Status follows:

    ‘`
    ### WordPress Environment ###

    WordPress address (URL): https://www.rarerecords.net
    Site address (URL): https://www.rarerecords.net
    WC Version: 4.9.1
    REST API Version: ✔ 4.9.1
    WC Blocks Version: ✔ 4.0.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.8.3
    Log Directory Writable: ✔
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.34
    PHP Post Max Size: 32 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.74.0
    OpenSSL/1.1.1i

    SUHOSIN Installed: –
    MySQL Version: 5.7.33
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 4.9.1
    WC Database Prefix: wp_
    Total Database Size: 3890.60MB
    Database Data Size: 3275.60MB
    Database Index Size: 615.00MB
    wp_woocommerce_sessions: Data: 503.41MB + Index: 19.15MB + Engine MyISAM
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    wp_woocommerce_order_itemmeta: Data: 1.24MB + Index: 0.75MB + Engine MyISAM
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    wpstg0_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpstg0_wc_order_product_lookup: Data: 0.13MB + Index: 0.10MB + Engine MyISAM
    wpstg0_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine MyISAM
    wpstg0_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_wc_product_meta_lookup: Data: 0.12MB + Index: 0.12MB + Engine MyISAM
    wpstg0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpstg0_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_wdp_orders: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wpstg0_wdp_order_items: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
    wpstg0_wdp_product_collections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpstg0_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_exported_csv_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_order_itemmeta: Data: 1.03MB + Index: 0.63MB + Engine MyISAM
    wpstg0_woocommerce_order_items: Data: 0.17MB + Index: 0.06MB + Engine MyISAM
    wpstg0_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_recommendations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpstg0_woocommerce_sessions: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_session_activity: Data: 2389.77MB + Index: 358.53MB + Engine MyISAM
    wpstg0_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpstg0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_wpml_mails: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
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    wpstg0_wps_index: Data: 17.30MB + Index: 23.57MB + Engine MyISAM
    wpstg0_wps_key: Data: 0.55MB + Index: 0.69MB + Engine MyISAM
    wpstg0_wps_object_term: Data: 2.52MB + Index: 6.78MB + Engine InnoDB
    wpstg0_wps_object_type: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpstg0_wps_query: Data: 3.10MB + Index: 3.24MB + Engine MyISAM
    wpstg0_wps_uri: Data: 19.72MB + Index: 3.22MB + Engine MyISAM
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    wp_actionscheduler_actions: Data: 0.58MB + Index: 0.24MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_actionscheduler_logs: Data: 9.94MB + Index: 7.12MB + Engine MyISAM
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    wp_aioseo_posts: Data: 2.52MB + Index: 0.19MB + Engine InnoDB
    wp_aioseo_terms: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
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    wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    ### Post Type Counts ###

    attachment: 5158
    custom_css: 1
    gift_card: 5
    jetpack_migration: 2
    jp_img_sitemap: 2
    jp_img_sitemap_index: 1
    jp_pay_order: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 13
    page: 39
    post: 43
    product: 1997
    revision: 61
    shop_coupon: 3
    shop_order: 1051
    shop_order_refund: 47
    tablepress_table: 1
    testimonial: 46
    turbo-sidebar-cpt: 12
    wccc: 6
    woocommerce_offer: 242
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (51) ###

    Advanced Dynamic Pricing for WooCommerce (Pro): by AlgolPlus – 3.1.5
    WooCommerce Blacklister: by Aelia – 1.0.5.200727
    All in One SEO: by All in One SEO Team – 4.0.12
    Angell EYE Updater: by Angell EYE – 2.0.16
    Titan Anti-spam & Security: by CreativeMotion – 7.2.5
    Better Search Replace: by Delicious Brains – 1.3.4
    iThemes Security: by iThemes – 7.9.0
    Classic Editor: by WordPress Contributors – 1.6
    Honeypot for Contact Form 7: by Nocean – 1.14.1
    Contact Form 7: by Takayuki Miyoshi – 5.3.2
    Disable Comments: by WPDeveloper – 2.0.2
    Easy Testimonials: by Gold Plugins – 3.7.1
    GDPR: by Trew Knowledge – 2.1.2
    Grid/List View for WooCommerce: by BeRocket – 1.1.1
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    Jetpack by WordPress.com: by Automattic – 9.3.1
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    Simple Custom CSS: by John Regan
    Danny Van Kooten – 4.0.4

    Social Media Feather: by socialmediafeather – 2.0.1
    WP woocommerce featured product by category: by WP OnlineSupport – 1.1 – Installed version not tested with active version of WooCommerce 4.0
    Storefront Powerpack: by WooCommerce – 1.5.0
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    Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
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    Aelia Foundation Classes for WooCommerce: by Aelia – 2.1.2.210108
    WooCommerce Bulk Stock Management: by WooCommerce – 2.2.31
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    WooCommerce PayPal Payments: by WooCommerce – 1.0.4
    WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.11.0
    WooCommerce Product Search: by itthinx – 3.5.1
    WooCommerce Recommendation Engine: by Lucas Stark – 3.2.5
    Remove WooCommerce DB Notice: by WooCommerce – 0.1 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.17.0
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    wpformation – 1.6.1

    Google XML Sitemap for Videos: by Amit Agarwal – 2.6.1
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    ### Inactive Plugins (8) ###

    Content Update Scheduler: by Infinitnet – 1.0
    Mass delete unused tags: by Ramon Fincken – 2.0.0
    Post Expirator: by Aaron Axelsen – 2.4.1
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    WooCommerce Admin: by WooCommerce – 1.8.3
    WooCommerce Edit Order Numbers: by UltimateWoo – 1.1.1 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Shortcodes: by WooThemes
    Claudio Sanches – 1.0.0 – Installed version not tested with active version of WooCommerce 4.0

    WP Debugging: by Andy Fragen – 2.9.1

    ### Must Use Plugins (1) ###

    WP STAGING Optimizer: by René Hermenau – 1.3

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔

    ### WC Pages ###

    Shop base: #4 – /store/
    Cart: #5 – /cart/
    Checkout: #6 – /checkout/
    My account: ❌ Page not set
    Terms and conditions: #14689 – /terms-conditions-and-legal-information/

    ### Theme ###

    Name: Storefront Child
    Version: 1.0
    Author URL: http://woocommerce.com
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 3.0.0 – 3.4.0 is available
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: storefront-child/woocommerce/checkout/form-billing.php

    ### WooCommerce Customer/Order/Coupon Export ###

    Automated exports: 2
    Custom formats: 0
    Next export: Not scheduled

    ### Action Scheduler ###

    Complete: 1,308
    Oldest: 2020-12-27 21:17:37 -0700
    Newest: 2021-01-27 12:08:23 -0700

    Pending: 10
    Oldest: 2021-01-27 12:08:35 -0700
    Newest: 2021-02-02 08:31:32 -0700′

    • This topic was modified 1 year, 6 months ago by essmeier.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Gabriel F. a11n

    (@gabrielfuentes)

    Hi there! 👋

    Upon checking your shortcode, I can see that the issue is that you are using a different type of quotation mark (” ”) rather than the single one (' ') or the double one (" ").

    Please modify them so that your shortcode can render as expected. 🙂

    Feel free to try with the following ones:

    • [products limit='4' category='liveroir']
    • [products limit="4" category="liveroir"]

    I hope this helps!

    Thread Starter essmeier

    (@essmeier)

    Feel free to try with the following ones:

    [products limit=’4′ category=’liveroir’]
    [products limit=”4″ category=”liveroir”]

    Changing double quotes to single quotes makes no difference and produces exactly the same results.

    I copied and pasted each of your shortcodes above with no editing or changes.

    The first one that you suggested displayed 7 rows of 4 items each – 28 items total.
    The second one that you suggested displayed 7 rows of 4 items each – 28 items total.

    This was working correctly until the recent update to WC 4.9.

    Plugin Support Gabriel F. a11n

    (@gabrielfuentes)

    I see! this is strange. It sounds like this probably is caused by a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.
    Thread Starter essmeier

    (@essmeier)

    The best way to determine this is to:

    Disable all plugins except for WooCommerce
    Repeat the action that is causing the problem

    I did that. The problem persists.

    It’s a problem with the Woocommerce core plugin. The problem started with the update to version 4.9.

    As of version 4.9.2, the problem is still there.

    • This reply was modified 1 year, 6 months ago by essmeier.
    • This reply was modified 1 year, 6 months ago by essmeier.
    Plugin Support Gabriel F. a11n

    (@gabrielfuentes)

    I’ve checked on my end and I couldn’t replicate the issue.

    Let’s check if there is an error on the WooCommerce Log. Please share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

    Thanks!

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

    Thread Starter essmeier

    (@essmeier)

    I didn’t realize you were looking for a reply from me. The last time I looked, there was no request for further input from me. Apparently, that’s been edited to ask for the error log.

    The log is no longer available.

    EDIT: I just tried recreating the problem by adding [products limit=”4”] to my home page.

    It listed 60 items, rather than the requested four.

    No error log was generated from this.

    • This reply was modified 1 year, 6 months ago by essmeier.
    • This reply was modified 1 year, 6 months ago by essmeier.
    Thread Starter essmeier

    (@essmeier)

    Problem resolved – it was a plugin called Grid/List View for WooCommerce.

    That one is supposed to change the number of items that appear in the store, but it was affecting widgets, as well.

    Sorry for the trouble.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Woocommerce 4.91 and shortcodes’ is closed to new replies.