• Resolved stevebenthal

    (@stevebenthalgmailcom)


    Hi,
    I’m using your plugin and I put this support ticket in w/ WooCommerce because people landing on Checkout page often abandon the cart so it causes a false firing of the pixel.
    I followed the instructions below but it doesn’t work.
    I must be missing something, I only want the pixel to report a conversion after the sale is made.
    Thanks,
    Steve

    My Support Question:
    I put a facebook tracking pixel on the Checkout page. But I think this will show false conversions when people abandon the cart.
    I don’t see a Thank You page. Does WooCommerce have a page that a person only can get to when a sale is completed? It seems that’s where the Pixel should be placed.

    WooCommerce:
    We don’t have a page, but we do have an endpoint – part of the account page that’s only displayed when an order is complete. It should be noted that this solution isn’t supported officially by WooCommerce so we can’t provide support for it, and as always it’s recommended to make a backup before adding any code. A guide for this can be found here: http://danielsantoro.com/add-facebook-tracking-pixel-woocommerce-checkout/

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