Support » Plugin: WooCommerce » Woocommerce 3.2.1 doesn’t include download links in order complete email

  • Resolved krko

    (@krko)


    Hello,

    Woocommerce 3.2.1 doesn’t include download links for available downloads in the ‘Your order is complete’ email. See here: https://i.imgur.com/0qzIFom.png

    3.1.2 sends download links properly.

    Thanks,
    krko

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Mike Jolley

    (@mikejolley)

    I’m seeing links come through correctly in testing. Have you ruled out conflicts at all? Are the email templates on your install customised?

    krko

    (@krko)

    Hey Mike,

    Yes I did. No conflicts as far as I can see and I tried both with and without customized email template (which in first place just changed some colors). As I mentioned 3.1.2 includes the emails properly.

    I think I narrowed the problem down. The links aren’t included for **subscription** products only. They are included for simple products. Not sure if it’s Woocommerce or subscriptions extension problem, but I thought I should let you guys know.

    krko

    Plugin Author Mike Jolley

    (@mikejolley)

    What version of subscriptions is this? If thats definitely confirmed, can you send via the helpdesk?

    krko

    (@krko)

    Hey Mike,

    I already did send via helpdesk. But my original ticket wasn’t subscription specific so I don’t know if it will get eventually to guys at Prospress. Should I create a new one?

    I’m using the latest version of subscriptions 2.2.13

    krko

    Plugin Author Mike Jolley

    (@mikejolley)

    Update it with the above details and the support agents should be able to cc them in.

    Plugin Support MechielCouvaras

    (@mechielcouvaras)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    It was a bug in subscriptions, solved in previous subscriptions update.

Viewing 7 replies - 1 through 7 (of 7 total)
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