Support » Plugin: cbParallax » Woocommerce 3.0 compatibility

  • Resolved ikar77

    (@ikar77)


    Hi Demis!
    After upgrading to Woocommerce 3.0 plugin just stoped working – I don’t see the background at all on any pages. I’ve tried to restore the Woocommerce 2.6.13 back and it works again, activate new 3.0 – no background. Nothing else is changed – same last WordPress version, same theme version, only activating new Woocommerce 3.0. Could you please take a look? Thanks!
    Regards,
    Andre.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Demis Patti

    (@demispatti)

    Hello Andre

    I thank you for your report and I’ll look into it later today.

    Regards,

    Demis

    Plugin Author Demis Patti

    (@demispatti)

    Hello Andre

    I tested it with WooCommerce version 3.0 and it works as expected.
    Please let me know the url, I’d like to have a look at it to check if the necessary containers are being loaded etc.

    Thanks,

    Demis

    Plugin Author Demis Patti

    (@demispatti)

    btw:

    If you defined one image on all supported posts and pages, please make sure that the “global” option is set to “true” on the plugin options page ( Settings > cbParallax ).

    …I really need to implement that setting in a more understandable way…

    If this didn’t help, please provide me a link.

    Cheers,

    Demis

    Hi Demis,
    I’m using cbParallax to add specific backgrounds to the products, for example here is the link: https://grailium.com/product/watch/breitling-chronomat/ – where behind the white space (transparent) between header and description should be visible background image (at least it was before upgrading to the last Woocommerce), also just for test I’ve added the background to this non-product page: https://grailium.com/sell-upgrade-consignment-my-watch/ Right how is activated the Woocommerce 3.0.6 and it’s just white, but here the screenshot of these pages when I deactivate Woocommerce 3.0 and activate Woocommerce 2.6.13 (nothing else is changed) – https://grailium.com/public/ss.png and https://grailium.com/public/ss1.png
    Thanks!

    Plugin Author Demis Patti

    (@demispatti)

    Hello Andre

    I’d rate you with a star if I could 😀
    Thanks to you I could resolve a bug.

    The plugin should work as expected with the next update, which will be released within the next few hours.

    I thank you for your report, and I excuse myself for your inconvenience…

    Regards,

    Demis

    Thanks Demis!
    I’m happy you have found a bug and resolved it, I will wait for the update and will let know how it works. No inconvenience at all, my website is still under development. I’m happy my input was useful for this wonderful plugin 🙂
    Regards,
    Andre.

    Plugin Author Demis Patti

    (@demispatti)

    Hello Andre

    You’re the best.
    And thanks for your compliment 😀

    Version 0.8.4 should work again as expected.

    Cheers,

    Demis

    Thanks Demis 🙂 I’ve updated the plugin to 0.8.4, but the problem still the same, no background is visible. Changed Woocommerce to older version – visible, changed to 3.0 – no. Should I do something with the settings of the plugin? Active somehow?
    Regards,
    Andre.

    Plugin Author Demis Patti

    (@demispatti)

    Hi Andre

    Hmmm… I will investigate this issue tomorrow.
    Thanks for your reply.

    Regards,

    Demis

    Hi Demis,

    Do you have any news as for the topic? Thanks!

    Regards,
    Andre.

    Plugin Author Demis Patti

    (@demispatti)

    Hello Andre

    I just can not reproduce any issues with this plugin and WooCommerce.
    Since I have a lot to do at the moment, I’ll have the time to look deeper into it this weekend.

    I’ll wrap my head around it, maybe I’ll need some more information from you.

    I thank you for your patience.

    Regards,

    Demis

    No problem Demis! Thank you for your time and help, I will be happy to provide as maximum information as you need. I can also give you login details to my website to see it on my setup, probably it will be helpful.. Thanks, I will be online this weekend to reply asap.
    Regards,
    Andre.

    Plugin Author Demis Patti

    (@demispatti)

    Hello Andre

    I rearranged some hooks and re-added theme support for custom-background,
    so please let me know if this update, 0.8.5, works.

    Thanks for waiting 😉

    Regards,

    Demis

    Hi Demis,
    Thanks for your help, just tried the new update – the problem is still exist.. New WooCommerce – no background, disactivate new, activate Woocommerce 2.6.13 – it works. I have no idea how to fix it or at least what the way should I dig.. Maybe when you will have some time, you could take a look on my website with login/password? I can send you detailed instructions how to replicate the issue.. Thanks!
    Regards,
    Andre.

    Plugin Author Demis Patti

    (@demispatti)

    Hello Andre

    Yes, please send me the instructions. I would really like to fix this issue – forever 😀
    Please email me at demispatti@gmail.com

    We’ll get this thing working 😉

    Gruess

    Demis

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Woocommerce 3.0 compatibility’ is closed to new replies.